Customer Consultant

2 days ago


København, Denmark The HubDanske Bank Full time

Trives du med at smøge ærmerne op og arbejde i et dynamisk arbejdsmiljø, hvor vi hele tiden stræber efter at blive endnu bedre og mere effektive og innovative?

Vi er en virksomhed, hvor samarbejde er i højsædet, så det er helt centralt, at du er en holdspiller.

Dine ansvarsområder bliver bl.a.:
  • At sikre at vores kunder får den bedst mulige oplevelse, når de er i kontakt med os på alle vores kanaler. Vi vil hjælpe vores kunder ud over det sædvanlige.
  • At være med til at videreudvikle vores kundeservice- og salgsteam. Alle er en del af udviklingen.
  • At formidle feedback fra vores kunder videre i organisation, så vi hele tiden kan forbedre os.
Dine kvalifikationer og personlige egenskaber:

Vi forventer, at du har et mindset, hvor kunden altid er i fokus, og at du har en holdning til, hvad god kundeservice og salg er.

Du har et positivt og smittende humør og elsker at tale med andre mennesker.

Derudover forventer vi:
  • At du kan arbejde selvstændigt og tage ansvar for dine opgaver.
  • At du trives med at have telefon som hovedredskab.
  • At du kan arbejde i højt tempo uden at det går ud over den gode oplevelse for kunden.
  • At du er engageret og målrettet og får tingene gjort.
  • At du taler og skriver perfekt dansk.
  • At du kan begå dig på engelsk i skrift og tale.
Det tilbyder vi:
  • Mulighed for at bygge videre på fundamentet for kundeservice- og salgsteamet og bidrage til at opbygge en god kultur samt et fantastisk socialt miljø.
  • Lækre kontorfaciliteter i et stort åbent kontor på Vestergade i indre København.
  • Mulighed for at udfordre dine nye kolleger i bordtennis, minigolf og Mario Kart og andet.
  • Frokost- og fitnessordning.
  • Pensionsordning og sundhedssikring.
  • Muligheder for at prøve kræfter med nye opgaver og ansvarsområder.
  • Det bedste af to verdener: at arbejde i en dynamisk og spændende startup, med et produkt, der allerede er en succes i andre lande, og med support og ressourcer fra Schibsted Media Group.
  • Fuldtidsstilling i dagtimerne - fri i weekenderne.
  • Frihed under ansvar.
  • Sociale arrangementer som f. eks fredagsbarer, sommerfest på Roskilde Festival, årlige ture/arrangementer med vores kolleger fra vores andre Lendo-lande.

Du er velkommen til at ringe til Operations Manager, Simon Christensen, hvis du har spørgsmål.

Vi ansætter løbende.

Vi ser frem til at høre fra dig.

#J-18808-Ljbffr

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