Remote Customer Service Representative with Fluency in Norwegian

6 days ago


Copenhagen, Copenhagen, Denmark Sitel Corp. Full time

We are seeking a highly skilled and customer-focused Remote Customer Service Representative to join our team at Sitel Corp. In this role, you will provide exceptional support to customers who contact us with questions about our best-selling diabetes health care products.

About the Role

As a Remote Customer Service Representative, you will be responsible for delivering a first-class service experience to our customers. This includes answering phone calls and responding to emails in a timely and professional manner. You will also be required to work closely with our management team to continually develop and optimize our projects and processes to ensure happy customers.

The ideal candidate will possess excellent communication skills, a great attitude towards teamwork, and the ability to thrive in a remote work environment. If you have a passion for providing exceptional customer service and are fluent in Norwegian, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Contact Center Operations: Respond to customer inquiries via phone and email, resolving issues in a timely and professional manner.
  • Process Improvement: Collaborate with our management team to identify areas for process improvement and implement changes to enhance the customer experience.
  • Administrative Support: Provide administrative support to our management team as needed, including tasks such as data entry and report generation.

In this role, you will have the opportunity to work with a dynamic and social team, enjoy a competitive salary package, and take advantage of our remote work options.

Why Choose Us?

Sitel Corp. is committed to providing its employees with a positive and supportive work environment. As a Remote Customer Service Representative, you will benefit from:

  • Competitive Salary Package: Our salary package includes a monthly base salary of DKK 23,800, consisting of a base salary of DKK 20,000, a free-choice account of DKK 1,800, and a pension scheme contribution of DKK 2,000.
  • Flexible Working Arrangements: Enjoy the flexibility to work from home or our office location, depending on your preference.
  • Ongoing Training and Development: Take advantage of our comprehensive training program, designed to help you succeed in your role and advance your career.

If you are a motivated and customer-focused individual with a passion for providing exceptional service, we encourage you to apply for this exciting opportunity to join our team as a Remote Customer Service Representative.



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