Dedicated Nordic Language Video Support Specialist

11 hours ago


Copenhagen, Copenhagen, Denmark Patrique Mercier Recruitment Spain Full time
Nordic Speaking Video Streaming Support Role

Embrace a unique opportunity to combine your language skills with a passion for streaming services in a remote setting. As a Nordic-speaking video streaming support specialist, you will be responsible for delivering exceptional support to clients across Nordic countries, ensuring seamless video streaming experiences.

This role is ideal for individuals who can effectively communicate technical information and troubleshoot issues related to video streaming. If you possess strong problem-solving skills, a friendly demeanor, and fluency in a Nordic language (Danish, Swedish, Norwegian, or Finnish), we encourage you to apply.

About the Job

You will work independently in a remote environment, collaborating with the team to implement best practices and enhance customer satisfaction. Proficiency in English is required for effective communication with colleagues.

Your Responsibilities:
  • Provide top-notch customer support to Nordic-speaking users via various channels.
  • Troubleshoot and resolve technical issues related to video streaming.
  • Guide users in navigating the platform and accessing content.
  • Document customer interactions and track common issues to improve service delivery.
  • Collaborate with the team to implement best practices and enhance customer satisfaction.
Requirements:
  • Fluency in a Nordic language (Danish, Swedish, Norwegian, or Finnish) is essential.
  • Strong problem-solving skills and technical aptitude.
  • Experience in customer support or service roles is a plus.
  • Excellent communication skills and a friendly demeanor.
  • Ability to work independently in a remote environment.
  • Proficiency in English is required for team collaboration.
  • Passion for video streaming and the entertainment industry.
Benefits:

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