Customer Service Representative Nordics

4 weeks ago


Hedehusene, Høje-Taastrup Kommune, Denmark Avery Dennison Full time
About the Role

We are seeking a highly skilled and motivated Customer Service Representative to join our team in Hedehusene, Copenhagen area. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our B2B customers in Denmark, Norway, Sweden, and Finland.

Key Responsibilities
  • Provide timely and effective support to customers via phone and email, ensuring their needs are met and exceeded.
  • Develop and maintain strong relationships with customers, understanding their business needs and providing tailored solutions.
  • Collaborate with sales representatives and supply chain teams to ensure seamless service delivery and high customer satisfaction.
  • Stay up-to-date with product knowledge and industry trends to provide expert advice to customers.
Requirements
  • Fluency in Danish and English, with the ability to communicate effectively with customers and colleagues.
  • Previous experience in a customer-facing role, preferably in a manufacturing or production industry.
  • Strong problem-solving skills, with the ability to think creatively and resolve complex issues.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
What We Offer
  • A competitive salary package and yearly bonus.
  • Ongoing training and development opportunities, including a mentoring program.
  • A dynamic and international work environment.
  • The chance to work with a diverse and inclusive team.


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