Digital Customer Experience Manager

2 weeks ago


Copenhagen, Copenhagen, Denmark Sitecore Full time

We're seeking a seasoned professional to join our team as an Account Manager. In this role, you'll have the opportunity to work closely with our existing customer base, fostering strong relationships and driving growth.

As a trusted advisor, you'll need to understand the unique objectives, challenges, and requirements of each customer, aligning Sitecore solutions to meet their needs. Your ability to communicate the value of our solution to various client audiences will be critical to success.

About the Role:

  • Manage and grow relationships with existing customer base.
  • Serve as primary contact for designated accounts, fostering strong relationships across all levels.
  • Understand each customer's unique objectives, challenges, and requirements.
  • Align Sitecore solutions to meet customer needs.
  • Proactively identify opportunities for upselling, cross-selling, and contract renewals.


  • Copenhagen, Copenhagen, Denmark Dept Digital Marketing ApS Full time

    We are pioneers at heart, always looking forward and thinking of what we can create tomorrow that does not exist today. As a Digital Experience Leader within our Experience & Engineering team, you will obtain and maintain the relationship with our clients.About UsWe are born digital and we are a new model of agency, with a deep skillset in tech and...


  • Copenhagen, Copenhagen, Denmark WSAudiology Full time

    WS Audiology is committed to creating innovative hearing aids and hearing health services that unlock human potential. With 12,000 colleagues in 130 countries, we strive to bring back hearing for millions of people worldwide. As a Customer Experience Manager, you will play a crucial role in shaping our digital transformation and ensuring seamless integration...


  • Copenhagen, Copenhagen, Denmark Sitecore Full time

    About Us:Sitecore is a leading provider of digital experience platforms that empower businesses to build lifelong relationships with their customers. Our mission is to elevate leading brands through unforgettable digital connections.We deliver a composable digital experience platform that enables companies to create personalized experiences for their...


  • Copenhagen, Copenhagen, Denmark Dept Digital Marketing ApS Full time

    At Dept, we're pioneers at heart, always looking forward and thinking of what we can create tomorrow that doesn't exist today. As an Account Director, you'll obtain and maintain the relationship with our clients, building solid and strong relationships through effective communication. You'll be a real conversation starter and team player with a strong sense...


  • Copenhagen, Copenhagen, Denmark Puregym Full time

    Key Responsibilities:• Monitor and track individual and team performance, conducting reviews, appraisals, and development plans.• Work closely with the team to ensure inbound contacts are handled within agreed SLAs, prioritizing customer satisfaction.• Ensure team KPIs are met in line with Member Relations objectives.• Foster a positive and engaging...


  • Copenhagen, Copenhagen, Denmark XPENG & Volkswagen Group Full time

    XPENG Copenhagen, Capital Region of Denmark, Denmark3 weeks ago Be among the first 25 applicantsIntelligently Moving Your WorldXPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and...


  • Copenhagen, Copenhagen, Denmark Dept Digital Marketing ApS Full time

    Career Development OpportunitiesWe believe in investing in our people's growth and development. As a Senior Digital Strategist, you will have opportunities to:Key Career Advancement Opportunities:Develop your skills in digital strategy, data analysis, and project management.Take on leadership roles and mentor junior team members.Pursue specialized...


  • Copenhagen, Copenhagen, Denmark Conference Manager Full time

    About the roleWe're looking for a Danish/German speaking Customer Success Manager to join our growing team. You will either work from our HQ in Virum, Denmark or from our brand new office in Munich.You will be one of the heroes of Conference Manager whose finest job it is to help our customers succeed with planning their events, conferences, and fairs in the...


  • Copenhagen, Copenhagen, Denmark Conference Manager Full time

    About the role We're looking for a Danish/German speaking Customer Success Manager to join our growing team. You will either work from our HQ in Virum, Denmark or from our brand new office in Munich.You will be one of the heroes of Conference Manager whose finest job it is to help our customers succeed with planning their events, conferences, and fairs in...

  • Digital Media Manager

    2 weeks ago


    Copenhagen, Copenhagen, Denmark Precis Digital Full time

    Precis Digital is a group of friendly experts in media buying, analytics & marketing science, creative and technology. We are seeking an experienced Media Operations Lead to drive strategic media collaborations with clients, develop skills, and create a happy, motivated team of specialists.The ideal candidate will have significant experience managing and...


  • Copenhagen, Copenhagen, Denmark Conference Manager Full time

    About the RoleWe are seeking a highly skilled Digital Marketing Operations Expert to join our talented Marketing team. As our first-ever Marketing Operations Specialist, you will bridge marketing and technology, driving smarter insights and better performance.You will be responsible for implementing, maintaining, and optimizing performance marketing tracking...


  • Copenhagen, Copenhagen, Denmark 3Shape AS Full time

    About Us:3Shape A/S started with a simple idea - to make 3D scanning better. Twenty years later, we have 2,000+ employees globally, creating award-winning scanning and CAD/CAM solutions to change dentistry together. Our team contributes to a better world.Job Description:We are looking for a seasoned digital leader to drive our global digital strategy and...


  • Copenhagen, Copenhagen, Denmark Publicis Groupe Full time

    Company descriptionAs a digital business transformation partner, we've spent nearly three decades utilizing the disruptive power of technology and ingenuity to help digitally enable our clients' businesses in their pursuit of next. Always through radical customer centricity and an outside-in mindset. We've built a history of digital firsts:We helped a bank...


  • Copenhagen, Copenhagen, Denmark Sitecore Full time

    About the RoleElevate leading brands through unforgettable digital connections with customers.Sitecore is a composable digital experience platform that empowers the world's smartest and largest brands to build lifelong relationships with their customers.A highly decorated industry leader, Sitecore brings together content, commerce, and data into one...


  • Copenhagen, Copenhagen, Denmark Avature Full time

    We are seeking a Customer Experience Manager to join our team at IBM. In this role, you will be responsible for ensuring that our customers receive exceptional service and support.About the RoleThis is a fantastic opportunity for someone who is passionate about customer service and has a strong background in technical support.You will be responsible...


  • Copenhagen, Copenhagen, Denmark Precis Digital Full time

    At Precis Digital, we are seeking a highly motivated and enthusiastic Associate Media Specialist to join our team. As a key member of our marketing department, you will be responsible for managing our clients' paid search and/or paid social accounts, including continuous optimization, analysis, and strategy.You will engage with other advertising platforms...


  • Copenhagen, Copenhagen, Denmark Novo Nordisk AS - Nn1 Full time

    About the RoleWe are seeking an experienced Commercial Strategy Director to lead our GLP-1 Diabetes portfolio's omnichannel strategy, ensuring a seamless and consistent customer experience across all touchpoints.As a key member of our Commercial Strategy & Corporate Affairs team, you will be responsible for developing and executing successful marketing...


  • Copenhagen, Copenhagen, Denmark Falck Danmark AS Full time

    Head of Customer and Business SupportFalck Healthcare A/S is a dynamic organization, dedicated to providing sustainable and innovative healthcare solutions.This position plays a vital role in shaping our organization and driving our global healthcare mission forward.Your expertise in process optimization, contract management, and cross-functional...


  • Copenhagen, Copenhagen, Denmark Salesforce, Inc. Full time

    Job Summary:We are seeking a Head of Customer Experience Management to join our team at Salesforce, Inc. As a key member of our leadership team, you will be responsible for developing and executing strategies that ensure our customers derive maximum value from our solutions. You will lead and inspire a team of highly skilled and passionate Customer Success...


  • Copenhagen, Copenhagen, Denmark Sprinklr Full time

    Sprinklr is committed to helping organizations create unified experiences that make customers happier. As a Large Enterprise Account Executive, you will play a critical role in driving revenue growth by managing key accounts and establishing strong customer relationships.Your Key ResponsibilitiesDevelop and execute sales plans that meet or exceed revenue...