Head of Customer Experience Management

About the Role: We are looking for a seasoned digital leader to drive our digital transformation journey. As a Director, Head of Digital Experience & Applications, you will oversee our Development and Digital Experience (DX) Department, shaping our global digital strategy and customer experience initiatives while leading a talented team of professionals....

About Us:3Shape A/S started with a simple idea - to make 3D scanning better. Twenty years later, we have 2,000+ employees globally, creating award-winning scanning and CAD/CAM solutions to change dentistry together. Our team contributes to a better world.Job Description:We are looking for a seasoned digital leader to drive our global digital strategy and...

Head of Omnichannel ExperienceIn this key leadership role, you will be responsible for delivering a seamless omnichannel experience for Saxo Bank's customers across all touchpoints. This includes the development and implementation of strategies to drive customer engagement, loyalty, and advocacy.You will lead a team of experienced professionals, including...

Head of Customer and Business SupportFalck Healthcare A/S is a dynamic organization, dedicated to providing sustainable and innovative healthcare solutions.This position plays a vital role in shaping our organization and driving our global healthcare mission forward.Your expertise in process optimization, contract management, and cross-functional...

Moonboon Copenhagen, Capital Region of Denmark, Denmark Head of Sales and Customer Service Moonboon is a Danish company dedicated to creating a range of high-quality, expert designed products that support the sleep and well-being of children and parents. With a focus on Scandinavian design, safety and environmental responsibility, Moonboon offers a range of...

Sprint365 Copenhagen Municipality, Capital Region of Denmark, DenmarkHead of Customer & Partner SuccessGet AI-powered advice on this job and more exclusive features.Are you passionate about building strong relationships, being a trusted advisor, and delivering the best possible customer and partner experience? Then this position could be the perfect...

Sprint365 Copenhagen Municipality, Capital Region of Denmark, Denmark Head of Customer & Partner Success Get AI-powered advice on this job and more exclusive features. Are you passionate about building strong relationships, being a trusted advisor, and delivering the best possible customer and partner experience? Then this position could be the perfect...

Sprint365, a revolutionary force in the ERP industry, is seeking a seasoned professional to drive customer success and partnership growth.Job DescriptionWe are looking for a Mid-Senior level professional to fill the role of Head of Customer & Partner Success. As a key member of our team, you will be responsible for developing and executing a strategic plan...

WS Audiology is committed to creating innovative hearing aids and hearing health services that unlock human potential. With 12,000 colleagues in 130 countries, we strive to bring back hearing for millions of people worldwide. As a Customer Experience Manager, you will play a crucial role in shaping our digital transformation and ensuring seamless integration...

We are seeking a Customer Experience Manager to join our team at IBM. In this role, you will be responsible for ensuring that our customers receive exceptional service and support.About the RoleThis is a fantastic opportunity for someone who is passionate about customer service and has a strong background in technical support.You will be responsible...

XPENG Copenhagen, Capital Region of Denmark, Denmark3 weeks ago Be among the first 25 applicantsIntelligently Moving Your WorldXPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and...

Maersk Group - A.P. Møller Mærsk is seeking a seasoned Customs Services Head to lead the development of our core platform.In this key role, you will be responsible for overseeing product development, from concept to market launch, with a strong focus on customs expertise and global team management.The ideal candidate will have extensive experience in...

Key Responsibilities:• Monitor and track individual and team performance, conducting reviews, appraisals, and development plans.• Work closely with the team to ensure inbound contacts are handled within agreed SLAs, prioritizing customer satisfaction.• Ensure team KPIs are met in line with Member Relations objectives.• Foster a positive and engaging...

Innovative dental care solutions require innovative support systems. At 3Shape A/S, we're committed to developing cutting-edge technology and imaging techniques for dentists worldwide.We're seeking a highly skilled Senior Manager, Global Customer Support Projects to oversee the strategic development and implementation of initiatives across all global...

Head of Customer and Business SupportFalck Healthcare A/S is a leading company in the healthcare industry, dedicated to providing sustainable and innovative healthcare solutions. As the largest provider of health services to employees in Scandinavia, serving private and public organizations and pension companies we are rapidly evolving with ambitious goals...

Job Overview:The Amazon Business organization is dedicated to delivering a seamless shopping experience for business customers. We are seeking a Head of Software Engineering to lead the technical direction of our B2B experience. As a key member of our team, you will be responsible for developing innovative solutions that meet the needs of our business...

Sprinklr is committed to helping organizations create unified experiences that make customers happier. As a Large Enterprise Account Executive, you will play a critical role in driving revenue growth by managing key accounts and establishing strong customer relationships.Your Key ResponsibilitiesDevelop and execute sales plans that meet or exceed revenue...

About UsAt Management Events, we take pride in creating unique experiences for our members across Europe. We strive to foster growth, knowledge sharing, and exceptional hospitality at every event. As the Head of Event Production, you will play a crucial role in driving this vision forward.The ideal candidate will have a proven track record of leading...

Job DescriptionWe are seeking a dynamic and experienced leader to join our team as Head of Sales and Customer Success. This role is pivotal in driving our sales strategies and ensuring exceptional customer experiences.Key ResponsibilitiesSales Leadership: Develop and implement sales strategies to achieve company targets and drive growth.Customer Success:...

Our MissionWe work to eliminate work-life hassles to let people focus on what matters. Our goal is to provide peace of mind that nothing is forgotten and all rules are followed. We invest in customer success instead of outbound sales, and our marketing is focused on people with a need, leading them to our product.