Client Relationship Manager

5 days ago


Copenhagen, Copenhagen, Denmark K3 Business Technologies Group Full time

K3 Business Technologies Group delivers award-winning solutions for retailers, manufacturers and distributors worldwide.

Job Summary

This role requires a bi-lingual Danish/English Internal Client Relationship Manager, located in Brondby, Denmark, with a track record of supporting client accounts and developing customer relationships.

Main Accountabilities
  • Serve as a primary point of contact for multiple customers, addressing their customer success needs.
  • Maintain robust client relationships and provide exceptional customer service.
  • Update the CRM system with accurate and timely customer information.
  • Analyze account metrics, such as quarterly sales results and annual forecasts.
  • Compile reports on account status.
  • Collaborate with colleagues to identify and pursue new opportunities.
Key Requirements
  • Proven experience in customer success environments using telesales across a client base (preferably outbound call experience).
  • Familiarity with CRM systems and account management processes.
  • Strong professional relationships with colleagues and clients.
  • Demonstrated ability to meet targets.
  • Passion for delivering excellent service.
  • Excellent sales, interpersonal and problem-solving skills.
  • Ability to work under pressure.
  • Effective written and verbal communication skills.

We strive to create a diverse and inclusive culture where everyone is valued and respected.



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