Client Relationship Manager

1 week ago


Copenhagen, Copenhagen, Denmark duuo Full time
Job Description

We are seeking a proactive and customer-focused Account Manager to join our Customer Care team.

This role will be essential in maintaining DUUO's reputation for outstanding service, fostering strong customer relationships, and identifying opportunities for growth through upselling and cross-selling.

  • Manage customer relationships by acting as a trusted advisor and engaging with appointed accounts regularly.
  • Drive sales & upselling by identifying opportunities to offer additional services that bring value to our customers.
  • Ensure smooth service delivery by working closely with operations teams to meet customer expectations.
  • Maintain account retention by addressing concerns proactively and implementing solutions to enhance customer experience and loyalty.


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