Sales and Leasing Coordinator

2 months ago

Copenhagen, Copenhagen, Denmark Nido Living Full time

Nido Living is a pioneering real estate investment and operating platform dedicated to purpose-built student accommodation. Our mission is to redefine industry standards for residents and investors through exceptional customer experiences and community-centric approaches.

As a Sales Administrator at Nido Living, you will be part of a dynamic team responsible for overseeing the day-to-day operations of Nido Bryggen. Your primary focus will be on managing residential apartments, achieving a consistent occupancy level of 98%, and delivering exceptional customer satisfaction.

Key Responsibilities:

  • Operations:
    • Foster a residents-first culture, ensuring high standards of service and resident satisfaction.
    • Manage the leasing and administrative operations for short- and long-term residential apartments.
    • Lead the leasing operations at Nido Bryggen, ensuring a seamless and professional process for all prospective and existing residents.
    • Collaborate with the Sales and Marketing teams to ensure a minimum of 98% occupancy year-on-year.
    • Implement and support sales strategies to generate leads, improve occupancy rates, and enhance brand visibility.
    • Conduct property viewings, maintain follow-up communication, and manage inquiries to maximize leasing potential.
    • Assist with the marketing of vacant units and track performance to ensure occupancy targets are met.
    • Address resident concerns professionally and enforce compliance with residence policies.
    • Maintain and update property management systems to reflect current availability and pricing.
    • Monitor market trends and analyse competitors to identify new opportunities and maintain a competitive edge.

Compliance:

  • Ensure all health and safety regulations are strictly adhered to and that all agreements and contracts comply with legal standards.
  • Implement and oversee monitoring systems to track lead and sales conversions, providing insights for continuous improvement.

Financial Management:

  • Oversee rent collection, manage arrears, and reconcile accounts on time.
  • Assist the General Manager with budgeting, financial reporting, and implementing cost management strategies related to sales and leasing.
  • Contribute to revenue-generating initiatives to boost profitability and operational efficiency.

Personal Specifications:

  • Strong organizational skills with a structured approach to prioritizing tasks.
  • Proactive, adaptable, and capable of working independently.
  • Excellent interpersonal, written, and verbal communication skills.
  • Customer-focused, with meticulous attention to detail.
  • Proven experience in sales and leasing, with a track record of achieving high occupancy rates.
  • Comprehensive understanding of sales strategies, including lead generation and closing techniques.
  • Ability to establish and nurture strong relationships to enhance sales performance.
  • Proficient in using CRM systems and other tools to track and analyse sales data.
  • Skilled in identifying market trends and adjusting strategies to maintain high occupancy levels.

Nido Living offers a dynamic and supportive work environment, with opportunities for growth and professional development. If you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

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