Global Head of Air Charter Operations

6 days ago


Copenhagen, Copenhagen, Denmark Maersk Group - A.P. Møller Mærsk Full time

Maersk Group - A.P. Møller Mærsk is a leading global logistics and container shipping company.

We are seeking an experienced professional to lead our Air Charter business globally, ensuring efficiency, profitability, and a strong reputation for quality, reliability, and exceptional customer service.

The successful candidate will be accountable for:

  • Driving the overall profitability of the Air Charter business.
  • Maintaining high levels of satisfaction among clients and colleagues.
  • Ensuring all operations comply with Maersk's legal and regulatory standards.
  • Developing and executing the Air Charter strategy.
  • Overseeing staffing and management of the global Air Charter team.

In this role, you will lead a diverse team of professionals responsible for managing air charter operations worldwide. You will work closely with internal stakeholders, including Air Freight Teams, Key Client Managers, and Vertical owners, to promote Air Charters and drive business growth.

Your responsibilities will include:

  • Leading the global team to achieve operational excellence and client satisfaction.
  • Deeply understanding and anticipating client air charter needs, delivering creative and effective solutions.
  • SUPPORTING INTERNAL SALES EFFORTS by collaborating with Air Freight Teams, Key Client Managers, Vertical owners, and Maersk Project Logistics.
  • Conducting training sessions to empower Maersk colleagues to promote Air Charters.
  • Driving and supporting client meetings to foster strong, long-lasting relationships.
  • Engaging with airlines, GSAs, aircraft owners, and other third-party partners to optimize operations and cost efficiency.
  • Ensuring accurate and compliant contracting with both partners and clients in cooperation with the Legal team.
  • Overseeing shipment execution, traffic rights, load planning, and other operational aspects to maintain high-quality standards globally.
  • Continuously monitoring and enhancing Air Charter service performance, ensuring global client and colleague satisfaction.
  • Developing and implementing strategies to identify new markets, forge partnerships, and expand service offerings to increase Maersk's presence and revenue.


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