Helpdesk Agent for Nordic Language Support
12 hours ago
We are excited to offer a fantastic opportunity for Helpdesk Agents who speak Nordic languages to join our team in Athens, Greece. As a Helpdesk Agent, you will assist Nordic-speaking clients with their inquiries and technical issues, ensuring a seamless experience with our products and services.
Job DescriptionYour responsibilities will include:
- Providing top-notch assistance to Nordic-speaking customers via phone, email, and chat
- Troubleshooting and resolving technical issues, ensuring customer satisfaction at all levels
- Guiding customers through our services and providing clear instructions as needed
- Documenting all customer interactions accurately for future reference and training purposes
- Collaborating with the support team to improve service delivery and customer experience
- Engaging in continuous training and knowledge-sharing to stay updated on our products
You will be responsible for working closely with our team to ensure that our customers receive excellent service and support.
RequirementsTo be successful in this role, you will need:
- Fluency in a Nordic language (Norwegian, Swedish, Finnish, Danish) is essential
- Strong problem-solving skills and a technical mindset
- Prior experience in customer service or helpdesk roles is an asset, but not required
- Excellent communication and interpersonal abilities
- A team player who can thrive in a fast-paced environment
- Willingness to relocate to Athens and embrace a new culture
- Desire to learn and grow within a technology-driven company
We offer a range of benefits to support your career and personal growth, including:
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Good Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Free Greek Lessons, discounts, and other perks
Patrique Mercier Recruitment Spain is a leading provider of recruitment services, dedicated to connecting talented professionals with exciting opportunities in the IT sector.
-
Copenhagen, Copenhagen, Denmark Patrique Mercier Recruitment Spain Full timeNordic Speaking Video Streaming Support RoleEmbrace a unique opportunity to combine your language skills with a passion for streaming services in a remote setting. As a Nordic-speaking video streaming support specialist, you will be responsible for delivering exceptional support to clients across Nordic countries, ensuring seamless video streaming...
-
Professional Nordic Language Expert
5 hours ago
Copenhagen, Copenhagen, Denmark Patrique Mercier Recruitment Spain Full timeNordic Speaking Anti-Financial Crime Unit AgentPatrique Mercier Recruitment ES is proud to present an exciting opportunity for a skilled Nordic language expert to join our team in Greece. In this critical role, you will play a pivotal part in combating financial crime by leveraging your linguistic expertise and analytical abilities to identify and...
-
Nordic Casualty Underwriter
4 days ago
Copenhagen, Copenhagen, Denmark AXA XL Full timeThis is a senior leadership position within the Nordic region, offering opportunities for growth and development. Key Responsibilities:Portfolio Management: Oversee the Nordic Casualty portfolio, ensuring its continued growth and profitability. Distribution Channel Development: Develop and manage distribution channels in the Nordic markets to expand product...
-
Copenhagen, Copenhagen, Denmark schmidt hammer lassen architects ks Full timeSchmidt Hammer Lassen Architects, a renowned architectural firm, is seeking an accomplished and highly motivated IT Support Specialist to provide top-notch technical assistance and maintenance services for our studios in Denmark.This full-time position will be based out of our Copenhagen studio, with occasional travel to our Aarhus studio expected. The...
-
Chief Sustainability Transformation Specialist
5 hours ago
Copenhagen, Copenhagen, Denmark Nordic Sustainability Full timeNordic Sustainability is a forward-thinking strategy consultancy empowering organizations to transform their sustainability practices.Job OverviewWe are seeking an experienced Associate Manager to join our team of sustainability experts, driving clients' success in achieving European Sustainability Reporting Standards (ESRS).Key ResponsibilitiesCollaborate...
-
Nordics HR Business Development Manager
5 hours ago
Copenhagen, Copenhagen, Denmark PepsiCo Deutschland GmbH Full timePepsiCo is a global leader in the food and beverage industry, with a presence in over 200 countries and territories. As an HR Business Partner Nordics, you will play a crucial role in supporting the Franchise and Food business of Nordics-based employees.Key ResponsibilitiesSome of your key responsibilities will include:Serving as the first point of contact...
-
Copenhagen, Copenhagen, Denmark Realtid Full timeAt Realtid, we are seeking a passionate lawyer who can drive business growth through innovation as our Nordics General Counsel. This exciting role will lead impactful projects and provide opportunities for learning from top business leaders in a dynamic and diverse global culture.About the RoleThis is an exceptional opportunity for a qualified Swedish lawyer...
-
Nordic Brand Strategist
5 hours ago
Copenhagen, Copenhagen, Denmark AFM - Association Française du Marketing Full timeWelcome to our dynamic team at Kao Salon, where we're passionate about making a difference in people's lives through high-quality products and services that create a beautiful life for all.Job DescriptionWe're seeking an exceptional Nordic Brand Strategist to lead our Goldwell brand in the Nordic region. As a key member of our Marketing team, you'll be...
-
Digital Marketing Director
12 hours ago
Copenhagen, Copenhagen, Denmark Novartis Farmacéutica Full timeAbout Novartis FarmacéuticaNovartis is a leading healthcare company that combines science and innovation to improve patients' lives. Our mission is to help people with disease and their families by developing innovative medicines, therapies, and solutions.The RoleWe are seeking an experienced Digital Marketing Director to lead our digital marketing efforts...
-
Copenhagen, Copenhagen, Denmark Lunar Denmark Full timeLunar Denmark, a leader in democratizing the power of money, is seeking a highly motivated Business Onboarding Specialist to drive our ambitious plans for growth across the Nordics.We're looking for someone with a strong drive for performance and development who can thrive in a fast-paced environment. Your native or fluent Swedish language proficiency will...
-
Operations Support Specialist
6 days ago
Copenhagen, Copenhagen, Denmark Mars, Incorporated and its Affiliates Full timeJob DescriptionThis role involves working in the customer service department, supporting the team in daily operations. The primary focus is on our pricing process and handling incoming orders from customers.You will interact closely with sales departments, product availability coordinators, and logistics partners to ensure a high level of service for...
-
Copenhagen, Copenhagen, Denmark L'oreal Usa Full time**Unlock Your Potential in a Global Beauty Leader**We are L'Oréal, the world's leading beauty company, and we're seeking ambitious individuals to join our Nordic Management Trainee Program.About the Role:The Nordic Management Trainee Program is an 18-month development program designed to equip you with the skills, knowledge, and experience necessary to...
-
Corporate Insurance Specialist
7 days ago
Copenhagen, Copenhagen, Denmark American International Group Full timeCompany OverviewAmerican International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions.Estimated Salary: $90,000 - $120,000 per annumJob DescriptionWe are seeking an experienced M&A Underwriter to join our team in Copenhagen. As a key member of our European Mergers & Acquisitions (M&A) underwriting team, you will play a...
-
Digital Content Specialist for Nordic Markets
5 hours ago
Copenhagen, Copenhagen, Denmark Localizationacademy Full timeAbout the RoleWe are seeking a highly skilled Digital Content Specialist to join our Marketing team in the Nordic Region. As a key member of our team, you will be responsible for developing and implementing a social media strategy that engages our audience and promotes our brand.The ideal candidate will have a strong understanding of the Nordic region's...
-
Copenhagen, Copenhagen, Denmark Patrique Mercier Recruitment Spain Full timeOverviewPatrique Mercier Recruitment ES is seeking a highly motivated and detail-oriented Nordic Speaking Travel Coordinator to join our team in Athens, Greece. This exciting role requires exceptional customer service skills, fluency in at least one Nordic language (Swedish, Danish, Norwegian, or Finnish), and a genuine enthusiasm for travel.Key...
-
Strategic Customer Service Team Lead
5 hours ago
Copenhagen, Copenhagen, Denmark Ooono AS Full timeAt Ooono A/S, we're looking for a highly skilled and experienced individual to fill the role of Strategic Customer Service Team Lead. As a key member of our team, you'll be responsible for leading our Customer Service Supporters and ensuring they have everything they need to excel in their roles.Key ResponsibilitiesQuality Management: Conduct QA evaluations,...
-
Nordic Casualty Underwriting Director
7 days ago
Copenhagen, Copenhagen, Denmark American International Group Full timeAIG is currently seeking an experienced Nordic Casualty Underwriting Director to lead the team in achieving key business targets and contributing to the EMEA Casualty strategy.Job ResponsibilitiesManage and support the Nordic Casualty team, developing business strategies within EMEA General Insurance parameters.Monitor and manage distribution channels,...
-
Copenhagen, Copenhagen, Denmark Hello Retail ApS Full timeAbout the Job OpportunityWe are seeking a highly motivated and skilled Retail Sales Professional to join our team at Hello Retail ApS. As a Business Development Representative, you will play a key role in driving sales growth and expanding our customer base in the Benelux market.As a successful candidate, you will possess excellent communication skills, both...
-
Copenhagen, Copenhagen, Denmark Vestas Full timeUnlock Your Potential in a Dynamic EnvironmentVestas, a pioneering force in sustainable energy solutions, invites highly motivated professionals to join its Executive Partnering & Services team as Global People & Culture Business Partners. This esteemed role offers an exceptional opportunity to drive impactful change, shape the corporate agenda, and deliver...
-
Customer Experience Advocate
12 hours ago
Copenhagen, Copenhagen, Denmark Hollister Incorporated Full timeAbout the RoleHollister Incorporated is an independent, employee-owned company that develops, manufactures, and markets healthcare products worldwide. We are seeking a Customer Service Representative to join our Nordic Customer Service organization in Denmark.Job SummaryCollaborate with the Nordic Customer Service organization to support the Nordic Business...