Technical Support Specialist

2 months ago


Copenhagen, Copenhagen, Denmark Alfa Laval Full time

At Alfa Laval, we're driven by a passion for innovation and a commitment to excellence. As a Technical Support Specialist, you'll play a vital role in helping us accelerate success for our customers, people, and planet.

About the Role

You'll be responsible for developing and maintaining knowledge to provide top-notch support to service centers and field service engineers worldwide. Your daily tasks will include:

  • Contributing to the competence development at service centers for decanters.
  • Providing expert support on technical questions in our Help Desk.
  • Serving as a liaison between R&D, service centers, and field service.

What We're Looking For

We're seeking a service-minded individual with a solid mechanical understanding. Experience in automation/electronics, vibration, and balancing is a plus. Proficiency in mechanical drawings and documentation is essential, and experience with CAD and PLM tools like Teamcenter/NX is an advantage. We're open to various educational backgrounds in mechanical/automation/marine engineering or similar.

What's Next

Global Service Technology Manager, Carsten Thulstrup, and Talent Acquisition Coordinator, Katharina Fischer, will review your application. We're committed to diversity, inclusion, and equity in our recruitment processes and use Pymetrics assessments to help us find the best fit for the role.



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