Program Manager for Customer Engagement

1 week ago


Copenhagen, Copenhagen, Denmark 3Shape AS Full time

About Us:

3Shape started with a simple idea - to make 3D scanning better. Over twenty years, we've grown into a global company with 2,000+ employees, creating award-winning scanning and CAD/CAM solutions to change dentistry together. We're committed to celebrating human diversity and believe the best way to reach outstanding business results is by welcoming diverse people into our community.

The Role:

We're seeking a Senior Program Manager - Global Customer Success to join our team. As a strategic leader, you will help define and deliver on our customer success initiatives, driving business growth and customer satisfaction.

Your Responsibilities:

  1. Develop and implement customer success programs that drive business growth and customer satisfaction.
  2. Collaborate with regional Customer Success teams to ensure seamless execution of customer success initiatives.
  3. Design and refine processes and tools to optimize customer engagement and maximize customer lifetime value.
  4. Work with cross-functional teams to develop solutions addressing customer challenges and improving overall experience.
  5. Drive analytical thinking to identify trends, patterns, and areas for improvement in customer insights and performance data.


  • Copenhagen, Copenhagen, Denmark Medier Agency Full time

    As a CRM Manager at Medier Agency, you will be responsible for designing and executing strategic CRM programs that drive customer engagement and retention. You will work closely with the Country Manager team to develop and implement multi-channel CRM strategies.Responsibilities:Develop and implement CRM programs that cater to diverse customer segments.Work...


  • Copenhagen, Copenhagen, Denmark 3Shape AS Full time

    Are you passionate about innovating customer experiences? Do you have what it takes to drive customer success and propel business growth? We're looking for a seasoned Senior Program Manager to join our Global Customer Success team at 3Shape A/S.About the RoleThis pivotal position will focus on creating customer-centric strategies and programs to boost...


  • Copenhagen, Copenhagen, Denmark Maersk Group - A.P. Møller Mærsk Full time

    At Maersk, we are dedicated to becoming the global integrator of logistics, connecting and simplifying our customers' supply chains. With a rich history spanning over a century, we pride ourselves on our reliability, commitment to innovation, sustainability, and the continuous improvement of our services to deliver industry leading value to our customers....


  • Copenhagen, Copenhagen, Denmark Conference Manager Full time

    About the roleWe're looking for a Danish/German speaking Customer Success Manager to join our growing team. You will either work from our HQ in Virum, Denmark or from our brand new office in Munich.You will be one of the heroes of Conference Manager whose finest job it is to help our customers succeed with planning their events, conferences, and fairs in the...


  • Copenhagen, Copenhagen, Denmark Conference Manager Full time

    About the role We're looking for a Danish/German speaking Customer Success Manager to join our growing team. You will either work from our HQ in Virum, Denmark or from our brand new office in Munich.You will be one of the heroes of Conference Manager whose finest job it is to help our customers succeed with planning their events, conferences, and fairs in...


  • Copenhagen, Copenhagen, Denmark 3Shape AS Full time

    At 3Shape A/S, we are dedicated to innovating digital dentistry solutions that empower medical professionals to deliver superior care. We're seeking a strategic Senior Program Manager to drive our customer success initiatives forward.About the positionThis key role within our Global Customer Success team will focus on establishing customer-centric strategies...


  • Copenhagen, Copenhagen, Denmark 3Shape AS Full time

    3Shape is a company that specializes in innovating digital dentistry. We create advanced technology and imaging techniques to non-technical medical professionals, providing them with a seamless user journey with simple and intuitive tools. With a customer-centric approach, we are poised for significant growth in the coming years. Are you looking for an...


  • Copenhagen, Copenhagen, Denmark 3Shape AS Full time

    3Shape is a company that specializes in innovating digital dentistry. We create advanced technology and imaging techniques to non-technical medical professionals, providing them with a seamless user journey with simple and intuitive tools. With a customer-centric approach, we are poised for significant growth in the coming years. Are you looking for an...


  • Copenhagen, Copenhagen, Denmark 3Shape AS Full time

    Job Description:As a Strategic Customer Development Lead, you will play a critical role in shaping our customer success initiatives. Your primary responsibility will be to develop and implement customer success programs that drive business growth and customer satisfaction.Key Responsibilities:Foster strong relationships with regional Customer Success teams...


  • Copenhagen, Copenhagen, Denmark Conference Manager Full time

    About the JobWe are seeking a highly motivated Customer Acquisition Specialist to join our team. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities to drive growth and revenue for Conference Manager.Your key responsibilities will include:Developing and executing targeted outreach strategies to...


  • Copenhagen, Copenhagen, Denmark 3Shape AS Full time

    Job DescriptionWe are looking for a Senior Program Manager to join our Global Customer Success team. This is a key position that will play a vital role in defining and delivering customer success initiatives aligned with business goals.Main Responsibilities:Customer Success Programs: Develop and implement programs that focus on improving onboarding,...


  • Copenhagen, Copenhagen, Denmark Boozt Group Full time

    Boozt is looking for a highly skilled Senior CRM Specialist to join our team. In this role, you'll develop and execute CRM strategies that drive business growth and customer engagement. If you're passionate about data-driven marketing and CRM, we encourage you to apply!About the Position:Develop and execute CRM strategies that align with business...


  • Copenhagen, Copenhagen, Denmark Boozt Group Full time

    We are seeking a skilled Customer Engagement Strategist to join our team at Boozt Group. As a Senior CRM Specialist, you will play a pivotal role in crafting data-driven, personalized customer experiences.At Boozt Group, we bring a human touch to every customer interaction, blending cutting-edge technology, customer data, and engaging content. Our CRM team...


  • Copenhagen, Copenhagen, Denmark 3Shape AS Full time

    Taking your career to the next level has never been more exciting! As a Senior Program Manager at 3Shape A/S, you will play a crucial role in defining and delivering our customer success initiatives and driving business growth.The RoleIn this key position within our Global Customer Success team, you will establish the Customer Success function in our regions...


  • Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full time

    Customer Engagement StrategyWe are seeking a skilled Customer Engagement Specialist to play a pivotal role in shaping our direct-to-consumer (DTC) CRM strategy. As a key member of our team, you will be responsible for developing and implementing customer retention and loyalty strategies to maximize lifetime value.The ideal candidate will have strong...


  • Copenhagen, Copenhagen, Denmark Celonis Full time

    About CelonisCelonis is the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes.The RoleAs a Client Value Partner (CVP), you will spearhead our mission of data-driven business...


  • Copenhagen, Copenhagen, Denmark City of Shakopee, MN Full time

    Job DescriptionAs a Global Strategic Account Director, you will play a critical role in driving business growth and customer engagement in the Nordics region. You will develop and implement strategic account plans to achieve sales targets and drive business growth, while identifying and pursuing new business opportunities across various industries.You will...

  • Program Manager

    2 weeks ago


    Copenhagen, Copenhagen, Denmark LEGO Gruppe Full time

    Job DescriptionWhat if you could design innovative challenges and rewards that ignite the passion of a global creator community? How would it feel to shape incentive programs that not only engage but inspire the next generation of LEGO builders and gamers?As the Program Manager (Incentives) at LEGO Games, you'll lead the charge in developing strategic...


  • Copenhagen, Copenhagen, Denmark momondo Full time

    About this RoleThis Digital Engagement Manager position is an exciting opportunity to join the Engagement Marketing team at KAYAK. As an Email Marketing Specialist, you will be responsible for driving email marketing communication efforts globally, working closely with cross-functional teams to develop, build, and execute campaigns.Key...


  • Copenhagen, Copenhagen, Denmark 3Shape AS Full time

    3Shape is a company that specializes in innovating digital dentistry. We create advanced technology and imaging techniques for non-technical medical professionals, providing them with a seamless user journey with simple and intuitive tools. With a customer-centric approach, we are poised for significant growth in the coming years. Are you looking for an...