Customer Success Manager

18 hours ago


Taastrup, Høje-Taastrup Kommune, Denmark FK Distribution AS Full time

Vi søger en dygtig Customer Succes Manager, der kan tage ansvar for udvikling og rådgivning af egen kundeportefølje og opnåelse af salgsresultater. Du vil være en nøglespiller i vores vækststrategi og have ansvar for at sikre en stærk kunderelation.

Mere end 1,6 millioner danskere besøger hvert år MineTilbud – og interessen for at finde tilbud og inspiration indenfor rigtig mange kategorier er i stor vækst. Vi har ambitioner om at vækste og udvikle forretningsområdet yderligere, og derfor søger vi en dynamisk og målrettet Customer Succes Manager, der kan hjælpe med at opfylde kundens behov og forventninger.

Du skal sikre en succesfuld onboarding af nye kunder, hvor tiden fra signing forkortes så kunden hurtigt oplever værdi og synergi. Du skal vedligeholde og gentegne kontrakter på egen kundeportefølje samt udforske muligheden for op-salg. Det er vigtigt, at du sikrer at kunden oplever og anerkender værdien af samarbejdet.

Du skal forstå de tekniske og funktionelle behov hos kunderne og skal i samarbejde med vores Business Development Manager og CCO præsentere vores digitale løsninger. I samarbejde med vores driftsafdeling sikrer du også løsninger for vores eksisterende kunder. Du får rig mulighed for at sparre med dine dygtige kollegaer i en virksomhed, hvor holdånd og samarbejde er i højsædet.

Jobbeskrivelse

  • Udvikling og rådgivning af egen kundeportefølje: Sikre en stærk kunderelation gennem åben dialog og fastholde kunden som et værdifuldt partnerskab.
  • Kvalificering af tekniske og funktionelle behov hos kunderne: Forstå kundernes behov og præsentere vores digitale løsninger.
  • Onboarding af nye kunder: Sikre en succesfuld onboarding og hurtig opnåelse af salgsresultater.
  • Sammenhold af strategi og resultater: Arbejde sammen med Business Development Manager og CCO for at opnå maksimal fremgang og vurderede resultater.

Om dig

  • Proaktiv, fleksibel og god til at tage initiativ med en teknologisk vinkel.
  • Tydelig i din kommunikation med en positiv og ukompliceret tilgang.
  • Udstyret med gode præsentationsevner, som giver mulighed for at vise vores løsning fra en kommerciel vinkel.
  • Rådgivende og værdiskabende for både kunde og forretning.
  • I stand til at arbejde målrettet med at fastholde og udbygge kunderelationer.


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