Airport Operations Manager
6 days ago
The Airport Operations Manager will oversee all passenger and aircraft handling operations, ensuring adherence to arrival/departure checklists, brand requirements, company policy/procedures, and regulatory requirements. This role requires a mature personality with outstanding communication skills, supervisory skills, and passion to deliver service.
Key Responsibilities- Manage safety and security outcomes on a shift basis through hazard identification, safety, and compliance monitoring and reporting.
- Liaise with Guest Control, Network Control, and SOC to manage operational disruption recovery and reduce impact to guest service and operational integrity.
- Deliver, maintain and rehearse station emergency response plan, disruption planning, diversion/delay handling, and business continuity plans.
- Degree level education desirable or relevant industry experience with a demonstrable knowledge of frontline service delivery and communication skills.
- Previous exposure to a highly pressured and multicultural environment in a supervisory role within a shift environment required.
- Minimum 5-7 years' experience within service, hospitality, airline, or retail industry, with a relevant knowledge of aviation, travel industry, and/or airport policies.
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Norwegian Airport Operations Leader
6 days ago
Copenhagen, Copenhagen, Denmark Norwegian Full timeCopenhagen Airport Leadership OpportunityNorwegian is seeking an experienced and skilled Senior Passenger Service Team Lead to join our team at Copenhagen Airport. As a key member of our leadership team, you will have the opportunity to make a significant impact on our passenger services operations, driving excellence in customer service, and contributing to...
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Airport Service Delivery Expert
3 days ago
Copenhagen, Copenhagen, Denmark Delta Air Lines, Inc. Full timeDelivering outstanding customer service is at the heart of everything we do at Delta Air Lines, Inc. As a Customer Service Agent, you will play a vital role in demonstrating our commitment to our customers' satisfaction.About the Job:As a Customer Service Agent, you will be the first point of contact for our customers, guiding them through the check-in...
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Airport Sales and Styling Expert
4 days ago
Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Part timeWe are seeking a talented Client Advisor to join our team at GANNI CPH Airport. As a Client Advisor, you will be responsible for delivering exceptional client experiences, driving business growth, and building relationships.This role involves working within our curated store environment, maintaining visual standards, and fostering a loyal client base. The...
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Passenger Services Operations Manager
6 days ago
Copenhagen, Copenhagen, Denmark Norwegian Full timeAbout the RoleWe are looking for a highly professional and dynamic leader to oversee Norwegian's passenger services operations at Copenhagen Airport. This role is crucial in ensuring the highest levels of safety, compliance, and operational performance across all passenger activities.Key ResponsibilitiesTo lead and manage the team responsible for providing...
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Duty Management Executive
5 days ago
Copenhagen, Copenhagen, Denmark Etihad Full timeAbout the JobThe Duty Management Executive will be responsible for planning, directing, and supervising the airport operation, overseeing team and service provider performance, ensuring financial, customer service, quality, safety, and security objectives are delivered. This role requires a high level of organizational skills, time management, and ability to...
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Marketing Operations Specialist
6 days ago
Copenhagen, Copenhagen, Denmark Conference Manager Full timeAbout the role Conference Manager is scaling from being the absolute market leader in Denmark to conquer new markets in Europe, starting with Germany and Sweden. To fuel this growth, we're strengthening our talented Marketing team with our first-ever Marketing Operations Specialist to bridge marketing and technology, driving smarter insights and better...
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Aviation Operations Team Supervisor
6 days ago
Copenhagen, Copenhagen, Denmark Norwegian Full timeSenior Passenger Service Team Lead RoleWe are seeking an experienced and motivated Senior Passenger Service Team Lead to join our team at Copenhagen Airport. As a key member of our leadership team, you will be responsible for leading a team of passenger service representatives, ensuring excellent customer experiences, and driving operational...
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Part-time Client Advisor CPH Airport
4 days ago
Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Part timeJOIN OUR AMAZING SALES TEAM AT THE GANNI CPH AIRPORT STORE GANNI is growing its universe in Copenhagen, and we are adding more talented team members to our CPH Airport store. As a part-time (0-8 hours weekly) Client Advisor, you will be a true ambassador for GANNI. You will work within our beautifully curated store in our unique GANNI universe. You will...
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Digital Marketing Operations Specialist
3 days ago
Copenhagen, Copenhagen, Denmark Conference Manager Full timeAbout the RoleAt Conference Manager, we're expanding our talented Marketing team with a Marketing Operations Specialist to bridge marketing and technology. This role will play a key part in driving smarter insights and better performance.You will be responsible for implementing, maintaining, and optimizing performance marketing tracking throughout our entire...
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Flight Operation Support Specialist
3 days ago
Copenhagen, Copenhagen, Denmark Delta Air Lines, Inc. Full timeFoster a culture of excellence at Delta Air Lines, Inc. where every interaction is a moment of truth. As a Customer Service Agent, you will set the tone for our customers' travel experience.Key Accountabilities:Greet Customers In The Lobby, Guide Them Through The Check-In Process And Assist With Ticketing, Routing And Trip Planning.Use Computers To Sell,...
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Data Driven Marketing Operations Specialist
6 days ago
Copenhagen, Copenhagen, Denmark Conference Manager Full timeAbout Conference ManagerWe're scaling from being the market leader in Denmark to conquer new markets in Europe. To fuel this growth, we're strengthening our Marketing team with a Marketing Operations Specialist to bridge marketing and technology.Key Responsibilities:Implement and maintain performance marketing tracking across digital touchpoints using Google...
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Flight Supervision Specialist
5 days ago
Copenhagen, Copenhagen, Denmark Etihad Full timeAbout the PositionThe Flight Supervision Specialist is responsible for overseeing airport operation, managing team and service provider performance, ensuring financial, customer service, quality, safety, and security objectives are delivered. This role requires effective decision-making and strong communication skills.AccountabilitiesEnsure all elements of...
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Senior Passenger Service Team Lead
6 days ago
Copenhagen, Copenhagen, Denmark Norwegian Full timeJob OverviewNorwegian is seeking an experienced Senior Passenger Service Team Lead to join our team at Copenhagen Airport. As a key member of our leadership team, you will play a critical role in driving excellence in passenger services, ensuring high levels of customer satisfaction, and contributing to the overall success of our airport operations.Key...
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Marketing Automation and Insights Manager
3 days ago
Copenhagen, Copenhagen, Denmark Conference Manager Full timeAbout the JobWe are seeking a Marketing Operations Specialist to strengthen our Marketing team and drive growth through smarter insights and better performance.This role involves implementing, maintaining, and optimizing performance marketing tracking throughout our customer journey, ensuring seamless data collection and actionable insights.Data Collection:...
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Delta Customer Experience Representative
3 days ago
Copenhagen, Copenhagen, Denmark Delta Air Lines, Inc. Full timeAt Delta Air Lines, Inc., we strive to deliver exceptional customer experiences that exceed our passengers' expectations. As a Customer Service Agent, you will be at the forefront of this effort, ensuring seamless and pleasant travel experiences for our valued customers.Responsibilities:We are seeking an individual with excellent communication skills to...
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Customer Service Agent
3 days ago
Copenhagen, Copenhagen, Denmark Delta Air Lines, Inc. Full timeAs a Customer Service Agent, you will be central in demonstrating Delta's commitment to our customers by making their travel experience as smooth and pleasant as possible. At Delta, our brand is critical to our continued success. As a Customer Service Agent, you play a key part in keeping our brand strong by demonstrating strict adherence to uniform...
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IT Operations and Support Specialist
2 days ago
Copenhagen, Copenhagen, Denmark Matas Operations AS Full timeAbout the TeamYou will be joining a dynamic and collaborative team at Matas Group, responsible for supporting the company's IT infrastructure and applications. As an IT Application Specialist, you will work closely with our Head of Supporting IT Applications and other team members to drive the successful implementation and management of M365 solutions.Your...
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Operations Manager
3 days ago
Copenhagen, Copenhagen, Denmark Novo Nordisk AS Full timeOperations Manager - External Security Operations Category: Business Support & Administration Location: Bagsværd, Capital Region of Denmark, DK Are you passionate about ensuring top-notch security standards? Do you have a knack for doing daily operation and developing effective security services while ensuring transparent reporting? If so, we invite you to...
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Operations Manager
3 days ago
Copenhagen, Copenhagen, Denmark NTT DATA Business Solutions Full timeAre you ready to take on a key role in managing the daily operations of our Service Delivery Model (care4HR) and drive continuous improvement initiatives? NTT DATA Business Solutions is a global, innovative IT company serving over 5500 customers worldwide. We are currently seeking an experienced and proactive Operations Manager to oversee the day-to-day...
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Consultant
24 hours ago
Copenhagen, Copenhagen, Denmark Copenhagen Optimization Full timeYour mission Would you like to help ensure that millions of passengers get a better experience when traveling through some of the world's busiest airports? Are you motivated by challenges, where sophisticated data analysis and advanced optimization algorithms meet operational reality to deliver high quality results to our clients? And would you like to be...