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Enterprise Support Specialist
1 week ago
You will craft and execute strategies with senior customer stakeholders up to C-level to drive our customers' adoption and use of AWS services. This support extends to addressing strategy-related queries, aiding in project and launch planning, and resolving operational challenges.
- You will develop trusting relationships with customers, understanding both their business needs and technical challenges.
- Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, architectural cost/benefit trade-offs, and risk management.