Support Team Manager

5 days ago


Copenhagen, Copenhagen, Denmark SOUNDBOKS Full time
Key Responsibilities
  • Foster a positive, empowering team environment that encourages collaboration and growth.
  • Oversee and fuel the team's daily performance, providing hands-on support and mentorship as needed.
  • Drive customer service quality and growth by identifying key pain points, implementing data-based solutions, and evaluating support procedures.
  • Improve workflows and leverage data insights to make reporting sharper and automate support tasks.
  • Cross-functionally collaborate with teams to ensure alignment with commercial goals and drive better service delivery and business outcomes.


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