Customer Engagement Specialist

1 week ago


Copenhagen, Copenhagen, Denmark Polestar Full time

Kundens Erfaring

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Vi søger en Customer Engagement Advisor, der kan skabe en exceptionel oplevelse for vores danske kunder. Du skal være evnede til at arbejde med kunder på forskellige kanaler, både indgående og udgående, og sikre, at de får den hjælp og information, de har brug for.

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Du skal kunne repræsentere Polestar på planlagte kunde-events og håndtere alle kundeaktiviteter rettidigt og i overensstemmelse med globale KPI'er.

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Benøvtningskrav

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For at blive en succesfuld Customer Engagement Advisor hos os skal du have stærk kundetilgang, problemløsningsevner og ikke mindst være samarbejdsvillig. Du skal være passioneret omkring kundetilfredshed og være en naturlig kommunikator, som er i stand til at sætte dig i kundens sted.

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Faglighed

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Vi søger dig med erfaring fra en rolle med fokus på kundeservice, hvor du har vist din dygtighed i at lytte, samt har en entusiastisk og fleksibel tilgang til dine teamkollegaer.



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