Retention and Engagement Specialist
1 week ago
Flying Tiger Copenhagen is revolutionizing retail with its unique approach to customer experience. As our Customer Retention Manager, you'll play a pivotal role in crafting strategies that foster loyalty and engagement. By leveraging data-driven insights, you'll unlock opportunities to delight our customers and build lasting relationships.
**Responsibilities Include:**
- Develop and implement customer-centric initiatives that boost loyalty and retention.
- Analyze data to inform strategic decisions, ensuring customer needs are met and exceeded.
- Drive innovation through automation and AI, simplifying processes to provide exceptional customer experiences.
- Lead cross-functional teams to deliver seamless customer service, both internally and externally.
Requirements:
To succeed in this role, you'll need a strong background in customer service management, with a minimum of 3 years' experience. Proficiency in Fresh Customer Service Suite and Shopify is highly desirable. You'll be a natural problem-solver, adept at navigating complex situations and finding creative solutions. If you're a customer advocate with a passion for driving loyalty and engagement, we'd love to hear from you.
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Client Retention Specialist
1 week ago
Copenhagen, Copenhagen, Denmark FE fundinfo Full timeWe are looking for a Client Retention Specialist to join our team at FE fundinfo. In this role, you will be responsible for driving customer satisfaction and retention through strategic partnerships and innovative solutions.About UsFE fundinfo is a leading investment management technology and data company connecting asset managers to distributors in the UK,...
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Business Retention Specialist
2 weeks ago
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Account Retention Specialist
7 days ago
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Account Retention Specialist
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Customer Engagement Manager
1 week ago
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Global Fan Engagement Specialist
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Customer Engagement Specialist
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Employee Engagement Strategist
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Client Retention Manager
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Sports Fan Engagement Manager
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Global HR Generalist
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Customer Retention Manager
1 week ago
Copenhagen, Copenhagen, Denmark Flying Tiger Copenhagen Full timeWe're not just another retailer—we're definitely the most fun retailer. Whether our customers are shopping in-store or clicking through our e-commerce site, we're all about delivering a customer experience that keeps them coming back for more. We're on the lookout for someone who's ready to dive into the data, make meaningful connections, and keep our...
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Client Engagement Manager
2 weeks ago
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Workplace Engagement Specialist
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Human Resources Business Partner
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International HR Professional
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