Service Manager
1 month ago
We are seeking a highly motivated and experienced Service Manager to oversee our service operations in Greenville, SC. As a key member of our team, you will be responsible for managing a team of skilled service technicians, ensuring a smooth and efficient service delivery to our valued customers.
Key Responsibilities:- Lead and supervise service technicians to achieve departmental goals
- Coordinate service operations for timely resolution of customer inquiries and technical issues
- Develop and implement service policies to streamline operations and improve service delivery
- Conduct regular performance evaluations and provide ongoing training and development opportunities for team members
- Collaborate with sales to identify opportunities for service expansion and improvement
- Handle escalated customer concerns and ensure resolutions are achieved on time
- Attend customer visits and support the team hands-on in the field
- Stay updated on industry trends and best practices to drive continuous improvement in service operations
- Bachelor's degree or equivalent work experience
- Hands-on electrical and mechanical experience; software application knowledge is a plus
- Proven leadership in line production, preferably within the appliance industry
- Strong motivational and coaching skills
- Team player fostering a collaborative culture
- Inter-cultural experience
- Excellent communication and problem-solving skills
- Proficiency in Microsoft Office and ERP systems; experience with order handling in SAP is an advantage, but not a must
Location: Greenville, SC
Travel: Approx. 25%
AGRAMKOW US Inc. is an equal opportunity employer, adhering to EEOC guidelines. We maintain a drug-free workplace and may conduct testing at any time.
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Service Manager
2 weeks ago
Sønderborg, Sønderborg Kommune, Denmark Agramkow Full timeAGRAMKOW US Inc. is seeking a highly motivated and experienced Service Manager to oversee our service operations. In this role, you will manage a team of skilled service technicians, ensuring a smooth and efficient service delivery to our customers. Key Responsibilities Manage and supervise service technicians to achieve departmental goals Coordinate service...
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Service Manager, AGRAMKOW US
1 month ago
Sønderborg, Sønderborg Kommune, Denmark Agramkow Full timeAs a seasoned Service Manager, you will oversee the service operations of AGRAMKOW US Inc. in Greenville, SC. Your primary responsibility will be to manage a team of skilled service technicians, ensuring a smooth and efficient service delivery to our valued customers.You will collaborate closely with other departments internationally and domestically to...
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Service Director, Appliance Manufacturing
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Sønderborg, Sønderborg Kommune, Denmark Agramkow Full timeAppliance Service ManagerA leading appliance manufacturing company is seeking a highly experienced Service Manager to oversee our service operations in Greenville, SC.About the RoleThe ideal candidate will have solid experience with line production, preferably from the appliance industry, and strong leadership skills to manage a team of skilled service...
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