Global Sales and Customer Support Leader
2 months ago
Company Overview:
Agramkow is a pioneering organization committed to delivering exceptional customer satisfaction on a global scale.
Salary:
The estimated annual salary for this position ranges from $120,000 to $180,000, depending on experience.
Job Description:
We are seeking an accomplished Global Support Manager to spearhead our global sales and customer support team. As a key member of our leadership team, you will be responsible for driving strategic initiatives, unifying employees across various locations, and ensuring seamless implementation and maintenance of master data globally.
Key Responsibilities:
- Oversee order handling, standard/off-standard projects, and service orders, including quotation of standard spare parts and services.
- Uphold high data quality in our ERP system and integrate it into our CRM.
- Provide daily support for sales, lead handling, and follow-up.
Required Skills and Qualifications:
To succeed in this role, you will need:
- A Master's degree, preferably in business administration or a related field.
- A minimum of five years of management experience, overseeing at least five employees.
- 5-10 years of ERP knowledge/experience, preferably with SAP P03.
- 5-10 years of direct customer contact and order handling experience.
- Strong process-oriented and systematic understanding of businesses, with a proven ability to develop and execute strategies.
Benefits:
Agramkow offers a dynamic work environment, opportunities for professional growth, and a competitive compensation package.
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