Service Manager
2 months ago
AGRAMKOW US Inc. is seeking a highly motivated and experienced Service Manager to oversee our service operations. In this role, you will manage a team of skilled service technicians, ensuring a smooth and efficient service delivery to our customers.
Key Responsibilities- Manage and supervise service technicians to achieve departmental goals
- Coordinate service operations for timely resolution of customer inquiries and technical issues
- Develop and implement service policies to streamline operations and improve service delivery
- Conduct regular performance evaluations and provide ongoing training and development opportunities for team members
- Collaborate with sales to identify opportunities for service expansion and improvement
- Handle escalated customer concerns and ensure resolutions are achieved on time
- Support the team hands-on in the field
- Stay updated on industry trends and best practices to drive continuous improvement in service operations
Requirements:
- Bachelor's degree or equivalent work experience
- Hands-on electrical and mechanical experience; software application knowledge is a plus
- Proven leadership in line production, preferably within the appliance industry
- Strong motivational and coaching skills
- Team player fostering a collaborative culture
- Inter-cultural experience
- Excellent communication and problem-solving skills
- Proficiency in Microsoft Office and ERP systems; experience with order handling in SAP is an advantage, but not a must
Benefits: Competitive compensation and benefits package. Travel: Approx. 25%.
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Senior Service Operations Manager
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Customer Service Operations Manager
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Sønderborg, Sønderborg Kommune, Denmark Agramkow Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Service Operations Manager to join our team at AGRAMKOW US Inc. in Greenville, SC.The ideal candidate will have solid experience with line production, preferably from the appliance, refrigeration industries, or sensor technology.
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Service Manager, AGRAMKOW US
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Sønderborg, Denmark Agramkow Full timeAre you a Service Manager with experience in appliance manufacturing who enjoys leading a team? If so, join AGRAMKOW US Inc. in Greenville, SC! To support AGRAMKOW’s growth in North America, we are looking for a highly motivated and experienced Service Manager to oversee our service operations. In this role, you will manage a team of skilled service...
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Global Support Manager
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