Technical Customer Success Expert
4 days ago
Skyfish, a leading SaaS provider, is looking for an experienced Customer Success Specialist with a technical mindset to join our team in Odense. We serve over 500 clients across North Europe and offer comprehensive image solutions.
About the RoleWe are seeking a dedicated professional who can deliver exceptional customer experiences, thrive in a fast-paced environment, and possess strong problem-solving skills and experience with technical products.
The ideal candidate has:
- A proven track record of building and maintaining strong customer relationships.
- Excellent communication and presentation skills in Danish and English.
- An understanding of technical products, particularly SaaS, with proficiency in relevant technologies and frameworks.
- Experience working independently and collaboratively in a team environment.
Key Responsibilities:
- Maintain and grow MRR for Skyfish customers.
- Be responsible for maintaining the amount of Skyfish customers.
- Work closely with the Colourbox counterpart.
- Develop strong customer relationships to understand needs, goals, and challenges.
- Act as the primary point of contact for customer inquiries.
- Proactively engage with customers to ensure maximum value from our products/services.
- Collaborate with internal teams to address customer needs and drive solutions.
- Identify opportunities for upselling or cross-selling additional features/services to existing customers.
- Monitor customer metrics to identify potential churn risks and take proactive measures to mitigate them.
- Provide product demonstrations, training sessions, and ongoing support.
- Ensure internal training of Skyfish to colleagues.
Compensation: The estimated salary for this position is around €50,000 - €60,000 per year, depending on qualifications and experience.
If you have any questions, please contact our Chief Sales Officer at Shinta Darling.
-
Technical Customer Success Professional
1 month ago
Odense, Odense Kommune, Denmark Colourbox GmbH Full timeJob DescriptionWe are seeking a dedicated and experienced Customer Success Specialist with a technical mindset to join our team at Skyfish.The ideal candidate will have a strong understanding of technical products, particularly SaaS, and excellent communication and presentation skills in Danish and English.Maintain and grow monthly recurring revenue (MRR)...
-
Customer Success Specialist for Skyfish
2 months ago
Odense, Odense Kommune, Denmark Colourbox GmbH Full timeAbout SkyfishSkyfish is a pioneering SaaS provider serving over 500 esteemed clients, including leading companies in North Europe. We offer comprehensive image solutions, empowering organizations to manage and share images across platforms. Our dedicated teams collaborate closely with our expert developers to deliver value, stability, and security in a...
-
Customer Success Professional
3 weeks ago
Odense, Odense Kommune, Denmark Colourbox GmbH Full timeTechnical Customer Success SpecialistSkyfish, a leading SaaS provider, serves over 500 clients in North Europe, including prominent companies. We offer comprehensive image solutions to help organizations manage and share images across platforms.About the RoleWe're seeking an experienced Customer Success Specialist with a technical mindset to join our team....
-
Fintech Success Expert
1 month ago
Odense, Odense Kommune, Denmark Cardlay AS Full timeAbout Cardlay A/S:Cardlay A/S is a leading FinTech company dedicated to delivering innovative spend management solutions for corporations worldwide. With a strong focus on strategic partnerships, we empower card issuers and financial institutions to streamline their clients' financial operations.Job Overview:We are seeking an experienced Fintech Success...
-
Customer Success Advocate
1 week ago
Odense, Odense Kommune, Denmark Cardlay AS Full timeAbout CardlayCardlay A/S is a Danish FinTech company driven by innovation and excellence. Our mission is to deliver cutting-edge spend management solutions for corporations globally, empowering card issuers with streamlined financial operations.The Role of Customer Success AssociateWe seek a skilled and motivated student to join our commercial team as a...
-
Nordic Customer Success Professional
2 days ago
Odense, Odense Kommune, Denmark Schneider Electric Full timeUnlock Your Potential in Customer SuccessAre you a driven and passionate professional seeking to make a lasting impact in customer success? We are looking for a talented individual to join our team as a Customer Success Manager in Copenhagen, Denmark. In this role, you will be instrumental in ensuring the success and satisfaction of our diverse range of...
-
Customer Experience Specialist
3 weeks ago
Odense, Odense Kommune, Denmark Mercell Danmark AS Full timeWe are looking for a skilled Customer Experience Specialist to join our team at Mercell in Tallinn, Estonia. This is a full-time hybrid remote position with a competitive salary package.As a Customer Experience Specialist, you will be responsible for providing excellent support and guidance to our customers through various communication channels. You will...
-
Customer Success Associate
3 weeks ago
Odense, Odense Kommune, Denmark Cardlay AS Full timeAbout Cardlay A/SWe are a Danish FinTech company dedicated to delivering innovative spend management solutions for corporations worldwide. Our mission is to empower card issuers with cutting-edge technology, streamlining corporate financial operations.Job DescriptionThis role involves driving customer onboarding, providing exceptional support to clients, and...
-
Operational Excellence Transformation Expert
6 days ago
Odense, Odense Kommune, Denmark Teradyne Full timeDrive productivity and optimize operations in a dynamic robotics organization. Collaborate with skilled colleagues to deliver results in production, quality, and supply chain.About the RoleWe are seeking an Operational Excellence Transformation Expert to join our team at Teradyne Robotics Operations. As a key member of our operational excellence team, you...
-
Odense, Odense Kommune, Denmark OnRobot ApS Full timeOnRobot ApS is a leading provider of collaborative robot arms and grippers. We are looking for a Technical Support and Application Engineer to join our team in Dallas, Texas.The successful candidate will be responsible for providing technical support and application engineering services to customers in the Americas region. This includes designing and...
-
Maintenance Specialist
2 months ago
Odense, Odense Kommune, Denmark DISCREADIS - Dansk IngeniørService AS Full timeAs a Maintenance Engineer at DIS/CREADIS - Dansk IngeniørService A/S, you will be responsible for executing maintenance tasks and managing projects in various industries. This role requires a strong technical background and excellent problem-solving skills.The ideal candidate will have over three years of experience in maintenance management and execution....
-
Fintech Solution Architect and Backend Expert
2 months ago
Odense, Odense Kommune, Denmark Cardlay AS Full timeAbout Cardlay Cardlay is a leading FinTech company that aims to revolutionize corporate spend management. Our mission is to provide innovative solutions that make it easy for businesses to handle cards, payments, and expenses.We strive to be at the forefront of financial technology innovation, delivering unique and cutting-edge solutions to the corporate...
-
Customer Experience Specialist
2 months ago
Odense, Odense Kommune, Denmark Mercell Danmark AS Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Agent to join our team at Mercell in Tallinn, Estonia.As a Customer Service Agent, you will play a crucial role in ensuring a positive customer experience by providing exceptional support and guidance to our customers. You will engage with customers through various channels, using...
-
Technical Project Lead
3 weeks ago
Odense, Odense Kommune, Denmark EG AS Full timeAbout EG A/SAt EG A/S, we cover the full value chain with our products and have a strong presence in the Nordic Market. We develop and deliver off-the-shelf software that supports every stage of a building project.We are on the lookout for an experienced Technical Project Lead to oversee one of our development teams in Odense. This role requires a unique...
-
Technical Maintenance Specialist
1 month ago
Odense, Odense Kommune, Denmark DISCREADIS - Dansk IngeniørService AS Full timeAt DIS, we are seeking a skilled Maintenance Engineer to join our team in Odense. As a key member of our maintenance organization, you will be responsible for executing maintenance tasks, developing maintenance plans, and collaborating with customers to deliver high-quality solutions.The ideal candidate will possess over three years of experience in...
-
Technical Leadership Role in Odense
2 months ago
Odense, Odense Kommune, Denmark EG AS Full timeCompany Overview">At EG Construction, we cover the full value chain with our products and have the strongest coverage in the Nordic Market. We develop and deliver off-the-shelf software that supports every stage of a building project.">Job Summary">We are seeking a dynamic and experienced Technical Team Manager to lead one of our development teams in Odense....
-
Technical Team Lead
1 month ago
Odense, Odense Kommune, Denmark EG AS Full timeAbout EG A/SWe are a Nordic-based software company that covers the full value chain with our products, boasting the strongest coverage in the Nordic Market. Our off-the-shelf software supports every stage of a building project.Job OverviewThis is an exceptional opportunity to lead one of our development teams in Odense as a Technical Team Manager. You will...
-
Odense, Odense Kommune, Denmark Semco Maritime AS Full timeYour Role This opportunity allows you to develop your project management skills in a unique position focused on telecommunication system projects. It is essential that you are passionate about your job and can motivate your team. You will ensure that customers are well-informed and handle any unforeseen issues in cooperation with the customers.Key...
-
Customer Service Associate
1 month ago
Odense, Odense Kommune, Denmark hello AG Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their bike-related needs are met, and contributing to the overall success of our store.
-
Customer Experience Expert
1 month ago
Odense, Odense Kommune, Denmark Mercell Danmark AS Full timeAbout MercellMercell is the largest public tendering and bidding platform for European buyers and suppliers, dedicated to enhancing connectivity between public buyers and suppliers.