IT Support Specialist

2 weeks ago


Copenhagen, Copenhagen, Denmark Strukton Rail AB Full time

At Strukton Rail AB, we are seeking a skilled IT Support Student Worker to join our team in Copenhagen.

This role offers hands-on experience in maintaining computer systems, peripherals, and software applications, as well as opportunities to build skills in managing cloud-based Microsoft infrastructure.

In addition, you will help ensure compliance with security policies and gain valuable insights into our Information Security Management System (ISMS).

This position is primarily on-site at our Copenhagen office, with the option to work remotely on occasion. We are looking for candidates based in or near Copenhagen who can easily commute to our office when needed.

Key Responsibilities:
  1. Provide technical support and assistance to staff and students in person, via phone, or through remote access tools.
  2. Troubleshoot and resolve hardware and software issues, including desktops, laptops, printers, and mobile devices.
  3. Assist in the installation, configuration, and maintenance of computer systems and software applications.
  4. Assist in management of user accounts, email accounts, and access permissions.
Additional Contributions:
  1. Perform routine maintenance and updates on computer systems to ensure optimal performance.
  2. Assist in the inventory management of IT equipment and peripherals.
  3. Document technical procedures and resolutions for future reference.


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