Customer Insights Specialist for Global Marketing

14 hours ago


Copenhagen, Copenhagen, Denmark NKT AS Full time

About the Role

The Customer Research Specialist is a key position within our international Group Marketing team, responsible for providing impactful customer insights to internal stakeholders. This role involves creating surveys, analyzing data, and collaborating with others to achieve impactful results.

Key Responsibilities

  • Lead various customer and market research projects, including quantitative and qualitative studies.
  • Align with stakeholders on insight and research needs to ensure informed decision-making.
  • Develop guidelines and questionnaires in our survey tool (Qualtrics) to gather valuable customer feedback.
  • Evaluate datasets and compile reports that offer suggestions for guiding marketing and operational strategies.

Requirements

  • Bachelor's degree in a research-related field.
  • Experience in developing, conducting, and analyzing market/customer research projects, such as customer surveys, interviews, focus groups.
  • Sound knowledge of research methodology.
  • Knowledge in survey tools like Qualtrics is beneficial.
  • Fluency in English.

Benefits and Work Environment

This role offers a modern office at Kauno Dokas, a workplace where your knowledge and experience matter, and one full of challenges, opportunities, and potential. We also provide:

  • Opportunity to be part of the global team.
  • Interesting challenges and tasks, learning opportunities.
  • Private health insurance.
  • Additional 4 days of paid holidays.
  • Hybrid work model.
  • Flexible working hours.
  • Tai chi classes on a regular basis.
  • Company-funded access to LinkedIn Learning platform.
  • Free parking next to the office.

About NKT A/S

NKT A/S is a leading company in the field of renewable energy, designing, manufacturing, and installing low-, medium-, and high-voltage power cable solutions. We are committed to fostering a diverse organization and a culture where people from different backgrounds can thrive and be inspired to perform at their best.



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