Commercial Operations Specialist

3 days ago


Copenhagen, Copenhagen, Denmark 3Shape AS Full time

At 3Shape A/S, we are committed to empowering dentists to deliver exceptional patient care. We are seeking a highly skilled Commercial Operations Specialist to join our Recurring Revenue team in Copenhagen.

This role is a key part of our growth strategy, and the successful candidate will have a significant impact on our long-term success. As a Commercial Operations Specialist, you will be responsible for working closely with our product managers and commercial managers to develop and improve our products and commercial processes within the recurring revenue area.

  • Requirement Gathering & Analysis: Collaborate with stakeholders to gather, document, and evaluate business requirements for new features, enhancements, and integrations within and beyond our SaaS platform.
  • Process Improvement: Identify and recommend improvements to business processes that will enhance the efficiency and effectiveness of our SaaS offerings.
  • Data Analysis: Utilize data to identify trends, generate insights, and provide recommendations to support decision-making and product development.
  • User Stories & Documentation: Create detailed user stories, process flows, and other documentation to clearly communicate requirements to the development team.
  • Stakeholder Communication: Serve as a liaison between business stakeholders, product managers, and development teams to ensure alignment and clarity throughout the project lifecycle.
  • Reporting: Develop and maintain reports and dashboards that track OKRs, project progress, and other metrics to provide stakeholders with actionable insights.


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