Commercial Operations Specialist

3 days ago


Copenhagen, Copenhagen, Denmark 3Shape Full time

At 3Shape, we're shaping the future of dentistry by empowering dental professionals to provide superior patient care. As a Commercial Operations Specialist, you'll play a vital role in driving our recurring revenue growth by assessing business needs, identifying opportunities for improvement, and ensuring our solutions align with customer goals.

Key Responsibilities:
  • Gather and document business requirements for new features, enhancements, and integrations within our SaaS platform
  • Analyze and recommend improvements to business processes that enhance efficiency and effectiveness of our SaaS offerings
  • Utilize data to identify trends, generate insights, and provide recommendations to support decision-making and product development

As a passionate Business Analyst, you'll work closely with stakeholders across IT, Finance, Customer Success, Customer Care, Marketing, and Sales to build and continuously improve products and commercial processes within our strategically important recurring revenue area.

Requirements:
  • 1-3 years of experience as a Business Analyst or similar role, with a commercial focus in the intersection of business and technology
  • Proficiency in business analysis tools (e.g., JIRA, Confluence, PowerBI) and experience with data analysis and business process mapping
  • Advanced written and verbal communication skills to translate complex concepts into clear, understandable content

You'll join our newly established and ambitious Recurring Revenue team in our Marketing, Commercial & Customer Success organization, where you'll have a high impact on 3Shape's growth journey. You'll assist us shape processes, take responsibility where required, and be rewarded with significant autonomy to create results.



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