Customer Success and Growth Manager
1 month ago
We're a cutting-edge company at the forefront of consumer neuroscience, leveraging AI to revolutionize marketing. Our team is passionate about innovation, growth, and making a meaningful impact.
Job Title: Customer Success and Growth ManagerSalary: €60,000 - €80,000 per year (Competitive Salary)
Company OverviewAt Neurons Inc. ApS, we foster an environment where collaboration, individual growth, and empathy balance ambition. We're not just building products; we're driving a revolution in consumer understanding.
Key Responsibilities:- Manage assigned customers' health and success throughout their lifecycle.
- Supervise pipeline, engagements, health, and risk alerts through key tools, programs, and insights.
- Proactively strategize for all client engagements, build strong relationships with stakeholders, and identify opportunities to reduce churn risk.
To succeed in this role, you'll need a strong track record and +5 years of experience in customer-facing roles, with a focus on building relationships, mitigating churn, promoting engagement, and revenue growth. Direct experience working within or with creative, marketing, or performance marketing agencies is highly preferred. Key marketing principles and disciplines, such as digital marketing, branding & advertising, are essential. Strong problem-solving abilities, proactive approach, and proficiency in CRM software are also required.
BenefitsWe offer an array of benefits, including pension plan, private health insurance, parental leave benefits, quarterly company events, and team events. Enjoy free coffee, tea, flexible working hours, near public transit, social gatherings, and pension plan. Perks include free Friday beers.
This job offers an exceptional opportunity to be part of a dynamic, results-driven environment where pushing boundaries is celebrated. If you're driven by growth, fueled by responsibility, and guided by integrity, join us in redefining consumer neuroscience.
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