Senior Assistance Coordinator
2 weeks ago
Senior Assistance Coordinator er en vigtig rolle på SOS International Aarhus, hvor du vil være med til at styrke vores team og sikre en fortsat høj kvalitet i vores kundeservice.
Din primære opgave er at coache og udvikle medarbejderne inden for kundedialog, sagshåndtering og IT, samt sikre at vi nåer vores KPI'er.
Du vil også være ansvarlig for at skabe et inspirerende arbejdsmiljø, hvor medarbejderne kan trives og udvikle deres kompetencer.
Du vil have ansvar for at sikre, at vores ressourcer er korrekt fordelt og at teamaktiviteter koordineres effektivt. Desuden vil du være med til at optimere vores arbejdsprocesser og fremme en kultur med konstant forbedring.
Kvalifikationer:
- Erfaring med coaching af medarbejdere og KPI'er
- En proaktiv og initiativrig indstilling
- Stærke kommunikationsevner
- Ambassadør for at drive SOS International mod endnu større succes
- Du bidrager aktivt til et godt trivselsmiljø på arbejdspladsen
- Du taler og skriver flydende dansk og engelsk
- Stillingen fordrer fremvisning af ren straffeattest
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