Assistance Coordinator

1 month ago


Århus, Århus Kommune, Denmark SOS International LLC. Full time
Jobbet som Assistance Coordinator

Vi søger en erfaren og handlekraftig Assistance Coordinator til vores vagtcentral i Århus. Som Assistance Coordinator er du den første kontakt for kunder, der har brug for hjælp på vejene. Du vil være ansvarlig for at sikre, at kunderne får den bedste service og hjælp, og at du kan håndtere komplekse situationer med professionalism og empati.

Arbejdstider og forudsætninger

Vagtcentralen er åben døgnet rundt, hele året. Stillingen er deltid med minimum 100 timer fordelt på 4 uger. Du vil have faste vagter fordelt på et 3 ugers rul, og du vil være nødt til at deltage i opstarten d. 7.-8. december.

Kvalifikationer og kompetencer
  • Du har erfaring fra et tidligere job, hvor god kundeservice var dit vigtigste redskab.
  • Du trives med mange telefonopkald i en travl hverdag.
  • Du kan arbejde selvstændigt og trives med at træffe beslutninger på egen hånd.
  • Du har god kommunikationsfærdighed og kan håndtere svære samtaler.
  • Du taler og skriver flydende dansk og engelsk.
Vi tilbyder
  • Et godt socialt miljø, der både udfordrer dig fagligt og udvikler dig personligt.
  • En attraktiv timeløn med tillægsordning for arbejde i aften-, natte- og weekendtimer.
  • Job i en af Nordens største assistanceorganisationer, SOS International, hvor SOS Dansk Autohjælp er totalleverandør til forsikringsbranchen og bilimportørerne inden for vejhjælp, mm.


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