Customer Support Agent med dansk sprogkompetence
4 weeks ago
Mofibo er en del af Storytel, hvor vi mener, at historier tilføjer livet en ekstra dimension. Vi søger en Customer Support Agent med passion for ekstraordinær kundeservice og lyd- og ebøger til vores Customer Support Team i Danmark.
Om jobbet
Som Customer Support Agent vil du spille en vigtig rolle i virksomheden, da du er i direkte kontakt med vores kunder. Derfor er det vigtigt, at du kan kommunikere på en engagerende, omsorgsfuld og troværdig måde, der bygger langsigtet tillid blandt vores kunder.
Vi søger en person med en positiv attitude, der kan tage ansvar for egne beslutninger og på samme tid have evnerne til at arbejde tæt med dit team og resten af dine kollegaer hos Mofibo/Storytel.
Om dig
Vi søger en person med erfaring fra lignende job, der er god til at kommunikere på dansk og engelsk, i både skrift og tale. Du skal være vant til at troubleshoot og løse problemer, og have tålmodighed til de lidt svære sager og kunder.
Hvad vi tilbyder
Mofibo/Storytel tilbyder et venligt og hurtigt bevægende arbejdsmiljø, hvor nye idéer og kreativitet er velkommen. Vi kan godt lide at gøre ting på nye måder og stille spørgsmålstegn ved gamle metoder.
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