Travel Program Manager Senior

4 days ago


Copenhagen, Copenhagen, Denmark Goodwings Full time

Job Description

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We are seeking an experienced Senior Account Manager – Business Travel Industry to join our team at Goodwings. As a key member of our customer success team, you will be responsible for managing the entire client journey from onboarding to implementation, adoption, and retention of client accounts.

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You will work closely with our clients to understand their business objectives and develop tailored solutions to optimize their travel programs, drive adoption and behavior change, and ensure long-term client success.

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Responsibilities

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  • Client Management: Manage the full process, from onboarding to implementation, adoption, and retention of client accounts.
  • Travel Program Optimization: Drive adoption and behavior change by educating clients on optimizing their travel programs, including policy adherence, supplier usage, and cost-saving strategies.
  • Supplier Negotiation: Negotiate supplier agreements to secure competitive rates and ensure clients receive the best value.
  • Data Analysis: Analyze and act on travel data to provide insights that help clients optimize their travel habits and achieve cost savings.
  • Client Relationship Building: Foster strong client relationships through regular engagement, ensuring satisfaction and identifying upselling opportunities.

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