Customer Support Representative

1 day ago


Aalborg, Ålborg Kommune, Denmark Trackunit Corporation Full time
Job Overview

This role is ideal for a service-oriented individual who is passionate about delivering exceptional customer experiences. As a Customer Support Representative at Trackunit Corporation, you will play a vital part in our customer support team, helping us achieve our goal of providing superior service to our global customers.

Key Responsibilities
  • You will be the primary point of contact for customers, handling their inquiries and resolving their issues in a timely and professional manner.
  • Collaborate with the team to ensure seamless communication and efficient resolution of customer concerns.
  • Manage and maintain accurate records of customer interactions, including emails and chats.
Requirements
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
  • Excellent problem-solving skills, with the ability to think critically and resolve complex issues.
  • Ability to work in a fast-paced environment, meeting deadlines and prioritizing tasks effectively.


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