Customer Support Innovator

3 days ago


Copenhagen, Copenhagen, Denmark Music Tribe Full time

About Us

At TC Electronic, we are passionate about empowering musicians to reach their full potential. With a rich history dating back to 1976, we have dedicated ourselves to creating innovative tools that inspire creativity and excellence.

Salary & Benefits

We offer a competitive salary of $60,000 - $80,000 per annum, depending on experience. Our comprehensive benefits package includes medical, dental, and vision insurance, as well as a 401(k) retirement plan with company match.

Job Description

This is an exciting opportunity for a highly skilled customer support professional to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer experiences through the implementation and operation of cutting-edge strategies. Your expertise will shape unparalleled customer interactions, driving automation and compliance initiatives to streamline operations for optimal efficiency. You will also harness the power of performance analytics to elevate our service standards and drive cost efficiency initiatives to ensure sustainability in our commitment to excellence.

Required Skills and Qualifications

  • Excellent communication and interpersonal skills
  • Strong technical knowledge of customer support software and systems
  • Ability to work collaboratively in a fast-paced environment
  • Proven track record of delivering high-quality results in a customer-facing role
  • Bachelor's degree in a related field (e.g. business, marketing, or communications)

Working at Music Tribe

We value collaboration, kindness, and a passion for delivering exceptional customer experiences. Our dynamic team is driven by a shared purpose to change the world, one customer interaction at a time. If you share our values and are looking for a challenging and rewarding role, please submit your application.



  • Copenhagen, Copenhagen, Denmark SAP Full time

    Unlock Your Potential in a Dynamic RoleSAP, a global leader in enterprise software, offers an exciting opportunity for a Innovation and Customer Experience Specialist. As part of our Cloud Success Services Sales Team, you will play a key role in supporting our customers' success.About the RoleThis challenging position requires a proactive individual with...


  • Copenhagen, Copenhagen, Denmark Billy ApS Full time

    Ageras Group is a leading fintech company with a dynamic, international work environment. We take fun seriously and strive to create a motivated and happy team that can deliver excellent results for our clients.About Ageras GroupAt Ageras Group, we have built an ecosystem around the financial needs of small businesses. With a strong focus on innovation and...


  • Copenhagen, Copenhagen, Denmark SAP Full time

    Role OverviewSAP is a leading provider of enterprise software solutions, empowering businesses to run better and achieve their goals.About the JobWe are seeking a highly motivated and skilled Customer Experience Innovator to join our team. As a key member of our sales team, you will work closely with customers and prospects to understand their business...


  • Copenhagen, Copenhagen, Denmark Veo group Full time

    Veo, a pioneering AI-based sports camera technology company, is revolutionizing the world of sports by democratizing video analysis for teams across all levels. With over 40,000 clubs in 90+ countries leveraging our innovative solution every week, we're at the forefront of a groundbreaking movement.Growth and innovation are synonymous with Veo, offering an...


  • Copenhagen, Copenhagen, Denmark Veo group Full time

    Veo Group is a pioneer in AI-based sports camera technology, empowering sports teams to record and analyze matches without operators. Our innovative solution democratizes video analysis for teams worldwide, with over 40,000 clubs in 90+ countries using our product every week.We're a rapidly growing company, offering a dynamic work environment where every day...


  • Copenhagen, Copenhagen, Denmark Tamigo Full time

    Company OverviewWe strive to make the customer experience effortless at Tamigo. Our customers rely on us for optimizing budget planning and forecasting their staffing needs.Our company is built on delivering exceptional service, ensuring that our solutions perform as expected. Salary InformationWe offer a competitive salary range of $45,000 - $60,000 per...


  • Copenhagen, Copenhagen, Denmark Driversnote ApS Full time

    Job Description:We are seeking a skilled Customer Support Professional to join our team at Driversnote ApS in Copenhagen, Denmark.The ideal candidate will have 12-24 months of experience in customer support and strong communication skills in English (both verbal and written). Proficiency in Danish is also required, with language skills in Swedish, Finnish,...


  • Copenhagen, Copenhagen, Denmark TwentyThree Full time

    We are seeking a highly motivated and detail-oriented customer support specialist to join our team part-time. As a Digital Transformation Customer Support Specialist at TwentyThree, you will be crucial in delivering exceptional service and support to our clients. With over 1 million videos on our platform and even more plays, we are scaling quickly and...


  • Copenhagen, Copenhagen, Denmark Eupry ApS Full time

    Eupry ApS is a growing start-up in the life science industry offering innovative solutions for storage compliance. We are seeking a skilled Customer Support Expert to join our team.About the RoleWe offer an attractive salary of €35,000 - €45,000 per annum, depending on experience. The successful candidate will work in a highly dynamic and collaborative...


  • Copenhagen, Copenhagen, Denmark Eupry Full time

    At Eupry, we are seeking a highly skilled Customer Support Assistant to join our growing team. This is an excellent opportunity to work in the life science industry and contribute to creating user-friendly storage compliance solutions.As a Customer Support Assistant at Eupry, you will be responsible for providing exceptional assistance and guidance to...


  • Copenhagen, Copenhagen, Denmark Xero Full time

    About PlandayPlanday is a digital solution that simplifies everyday scheduling and workforce management.We provide a best-in-class platform that is easy to use, accurate, secure, and compliant with local needs and standards.Job DescriptionWe are seeking a dedicated Customer Experience Consultant to join our part-time team.In this role, you'll be the primary...


  • Copenhagen, Copenhagen, Denmark Onomondo Full time

    About the RoleWe are seeking a highly skilled Technical Customer Support Representative to join our Technical Customer Support Team at Onomondo. As a Technical Customer Support Representative, you will be the first point of contact for our customers, providing timely and effective support to resolve complex customer cases.Key ResponsibilitiesProvide...


  • Copenhagen, Copenhagen, Denmark Wolt Full time

    Are you a customer-centric professional with excellent communication skills and a passion for delivering top-notch support? Do you thrive in fast-paced environments where no two interactions are ever the same?We are seeking a highly motivated Customer Support Specialist to join our team in Copenhagen, Denmark. As a key member of our Support Associate team,...


  • Copenhagen, Copenhagen, Denmark Mosaec Full time

    About the RoleWe're seeking a skilled Customer Support and Success Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer experiences through email, phone, and chat support.Key ResponsibilitiesProvide first-class support to customers, addressing technical queries, general inquiries, and...


  • Copenhagen, Copenhagen, Denmark Deltek, Inc. Full time

    About Deltek, Inc.Deltek is a leading provider of enterprise software and solutions for project-focused businesses.Job OverviewThis position involves working as an Enterprise Software Support Expert to provide top-notch support to our customers utilizing the Maconomy platform.About the RoleAs a key member of our customer support team, you will be responsible...


  • Copenhagen, Copenhagen, Denmark Mosaec Full time

    About the RoleWe are seeking a highly skilled Customer Support and Success Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer support and success experiences to our users.Key ResponsibilitiesProvide first-class support experience by email and phone to customers' technical queries,...


  • Copenhagen, Copenhagen, Denmark SAP SE Full time

    SAP iXp Student - Innovation and Customer Experience ProgramAt SAP SE, we foster an environment that enables individuals to bring out their best. Our company culture emphasizes collaboration and a shared passion for helping the world run better.We focus on building the foundation for tomorrow and creating a workplace that values diversity, flexibility, and...


  • Copenhagen, Copenhagen, Denmark AWS EMEA SARL (Denmark Branch) - G83 Full time

    About AWS EMEA SARL (Denmark Branch) - G83Job DescriptionWe are seeking a highly skilled Enterprise Support Manager to lead our team of Technical Account Managers in supporting our largest and most strategically important customers.About the RoleAnalyze and present operational reviews to customer leadership4+ years leading technical teams6+ years of...


  • Copenhagen, Copenhagen, Denmark DailyStaffWorks Germany Full time

    About the RoleAre you a motivated and customer-focused individual looking to take your career to the next level while enjoying life in one of the most beautiful countries in Europe? We are seeking a highly skilled Danish-speaking Customer Service professional to join our international team in Greece.Key Responsibilities:Provide exceptional customer service...


  • Copenhagen, Copenhagen, Denmark Mosaec Full time

    We're seeking a Customer Support and Success Specialist to join our team in Australia. As a key member of our customer success team, you will play a vital role in providing exceptional support to our customers and helping them get the most out of our product.About DriversnoteDriversnote is a fast-growing SaaS company based in Copenhagen, Denmark. We take...