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Technical Content Specialist

2 months ago


Ballerup, Ballerup Kommune, Denmark GN Store Nord AS Full time
About the Role

We are seeking a skilled Technical Writer to join our team at GN Store Nord A/S. As a Technical Writer, you will play a crucial role in creating high-quality user manuals, quick start guides, and online FAQs that enhance the customer experience.

Key Responsibilities
  • Develop and maintain user manuals, quick start guides, and online FAQs for our products and software.
  • Collaborate with cross-functional teams, including packaging, marketing, and global product management, to ensure consistency and accuracy.
  • Review and revise content to ensure it meets the highest standards of quality and clarity.
  • Contribute to the development of our knowledge base and glossary, providing expertise and guidance to enhance the customer experience.
  • Stay up-to-date with industry trends and best practices to continuously improve our content and processes.
Requirements
  • Relevant higher educational background in a relevant field of study.
  • Experience in a similar role, writing and constructing user documentation and content for software and physical products.
  • Proficiency in visual communication and software applications for content creation.
  • Fluent written and verbal English, with the ability to convey technical concepts to non-technical stakeholders and customers.
What We Offer

At GN Store Nord A/S, we offer a dynamic and collaborative work environment, with opportunities for growth and development. We are committed to diversity and inclusion, and we welcome applications from candidates with diverse backgrounds and experiences.

If you are a motivated and detail-oriented individual with a passion for creating high-quality content, we encourage you to apply for this exciting opportunity.