Customer Data Compliance Coordinator
4 days ago
Key Responsibilities
- Leading DSR Process: Manage the DSR operating model and processes, document and secure alignment across stakeholders, ensure adherence to service-level agreements on DSR requests, and support DSR agents in handling requests and addressing queries.
- Collaboration with Global Privacy Team: Futureproof our customer data privacy setup by following trends, best practices, relevant law cases, and consent regulations; organize DSR workshops for new joiners, business owners, etc.; lead our customer data retention and data storage processes in accordance with Pandora's Privacy Policy; and provide monthly updates to the Business Owner on all relevant topics related to privacy.
- Serving as a Subject Matter Expert: Participate in the data capture and consumer data forum, connect stakeholders from across the organization on customer data-related topics to ensure comprehensive data management, alignment on data strategies, and the effective use of customer data for informed decision-making.
About You
We are looking for a proactive individual who can take initiative and work independently and with a team. You should exhibit stellar motivation and attitude, and have a strong curiosity to continuously acquire new knowledge and skills in both physical and digital environments.
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