Fighting Fake Content and Enhancing Online Trust

20 hours ago


Copenhagen, Copenhagen, Denmark Trustpilot AS Full time

About the Role

We are seeking a skilled Fraud Detection Analyst to join our international Fraud & Investigations team at Trustpilot A/S. As a Fraud Detection Analyst, you will play a vital role in enhancing online trust and protecting consumers and businesses worldwide by identifying fraud trends, curating a deep understanding of fraudulent behavior on our platform, and formulating rules to mitigate fraudulent behavior.

Key Responsibilities

  1. Utilize expert SQL, Google BigQuery, and Google Looker skills to identify fraud trends and curate a deep understanding of fraudulent behavior on our platform.
  2. Formulate rules off the back of your analysis to prevent and combat fraudulent behavior across our platform.
  3. Carry out ad-hoc investigations of escalated cases related to potential misuse of our platform and assist with media, legal, and customer cases.
  4. Partner with data science experts to propel technological and procedural approaches to the forefront of identifying fraudulent activity.
  5. Collaborate closely with engineering teams to enhance internal tools and databases that enable us to combat fraud and scale effectively.
  6. Act as the go-to person for other departments within Trustpilot to provide analysis of customer and reviewer behavior on the platform.
  7. Present and communicate the results of analyses and investigations to various stakeholders across the department and wider company.
  8. Work closely with and report to our Lead Fraud & Investigation Analyst.

Requirements

  1. Bachelor of Science (BSc) or Master of Science (MSc) degree in a field related to Science, Mathematics, or Computer Science or similar industry experience.
  2. Proven experience working with large datasets.
  3. Experience in answering difficult questions using large datasets and the ability to translate complex data into easily understandable reports.
  4. Experience writing queries and preparing reports using SQL or equivalent language.
  5. Motivated to pursue self-learning and broaden your competencies when presented with fresh obstacles.
  6. Prior knowledge of formulating rules to combat fraudulent behavior is a bonus.
  7. The capability to handle various assignments simultaneously with a forward-thinking mindset.

What We Offer

  1. A range of flexible working options to dedicate time to what matters to you.
  2. Competitive compensation package + bonus.
  3. 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated).
  4. Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community.
  5. Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist.
  6. Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health.
  7. Paid parental leave.
  8. Newly renovated central office with a laid-back vibe and constant buzz of different languages being spoken everywhere you go.


  • Copenhagen, Copenhagen, Denmark Cross Border Talents Full time

    About UsWe are Cross Border Talents, a leading provider of customer experience (CX) and IT solutions. Our mission is to build a safe and secure online environment for our users.Job DescriptionWe are seeking a highly motivated and detail-oriented Digital Trust and Safety Advisor to join our Bulgaria team. In this role, you will be responsible for moderating...


  • Copenhagen, Copenhagen, Denmark Synthesia Full time

    About SynthesiaAt Synthesia, we're revolutionizing the way businesses communicate and share knowledge through video.We've created an AI-powered video communications platform that simplifies the entire video production process, making it easy for anyone to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to...


  • Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full time

    About the Role:We are seeking a visionary Head of Digital Development to spearhead our organisation's digital transformation, driving efficiency and innovation.This is a pivotal position where you will oversee, manage, and enhance our digital ecosystem, ensuring seamless integration of cutting-edge technologies and streamlined processes. As a critical...


  • Copenhagen, Copenhagen, Denmark Samlino Full time

    About the PositionSamlino.dk is Denmark's leading online portal for comparing financial products and services. We're seeking a highly skilled Digital Content Strategist to join our team and help us drive remarkable outcomes.Key ResponsibilitiesDevelop and optimize on-page SEO strategies, including keyword optimization, meta tags, header tags, URL structures,...


  • Copenhagen, Copenhagen, Denmark Precis Digital Full time

    Overview:Precis Digital seeks a Strategic Content Lead to spearhead the development of engaging written content.Key Responsibilities:Lead a team of copywriters, fostering collaboration and driving high-quality output.Establish agendas for the Copy Team, setting goals and guiding area development.Regularly assess team performance, providing constructive...


  • Copenhagen, Copenhagen, Denmark Klar Home OÜ Full time

    Klar Home OÜ is seeking a skilled SEO Hacker to join our team in Copenhagen. As an SEO Specialist, you will be responsible for optimizing our Swedish site's online presence and driving organic traffic growth.Key ResponsibilitiesDevelop and implement daily SEO strategies in collaboration with the Director of OrganicAnalyze data and performance metrics using...


  • Copenhagen, Copenhagen, Denmark Klar Home OÜ Full time

    As a Digital Search Engine Optimizer at Klar Home OÜ, you will play a critical role in boosting our Swedish site's online presence and driving organic traffic growth. We are seeking a talented individual with 3-4 years of experience in SEO and a proven track record of increasing organic visibility.ResponsibilitiesCollaborate with the Director of Organic to...


  • Copenhagen, Copenhagen, Denmark Driversnote Full time

    About the RoleWe are seeking a seasoned Lead SEO Strategist to spearhead our organic search efforts and drive user acquisition through content marketing. As part of our product-centric team, you will be responsible for developing and executing a comprehensive SEO strategy that aligns with our business goals.With a focus on data-driven decision making, you...


  • Copenhagen, Copenhagen, Denmark Mercell Holding AS Full time

    About UsMercell Holding AS is a pioneering company in the public procurement industry, dedicated to revolutionizing the way buyers and suppliers interact. We strive to create a seamless experience that makes public procurement effortless for everyone involved.We're committed to continuous growth, trust, and collaboration, providing an environment where...


  • Copenhagen, Copenhagen, Denmark Novartis Farmacéutica Full time

    Role OverviewThis Digital Marketing Strategy Lead position at Novartis Farmacéutica offers a unique opportunity to drive digital growth and innovation across the Nordics region.Main Responsibilities:Digital Marketing Roadmap Implementation: Collaborate with international and regional teams to develop and implement a comprehensive digital marketing roadmap,...


  • Copenhagen, Copenhagen, Denmark Bevar Ukraine Full time

    Dedicated and Energetic Psychologist RoleBevar Ukraine is a Danish humanitarian organisation focused on supporting Ukrainians in Denmark and providing vital humanitarian and medical aid to Ukraine. Our mission is to offer impactful support and implement programs that address the needs of those affected by war, fostering resilience and hope for the future.We...


  • Copenhagen, Copenhagen, Denmark Patrique Mercier Recruitment Spain Full time

    Nordic Speaking Community ManagerExciting Opportunity for a Nordic Speaking Community ManagerAbout the RolePatrique Mercier Recruitment Spain is seeking a dynamic and results-driven Community Manager to join our team and work remotely. As a key member of our online community, you will be responsible for fostering relationships with our Nordic audience,...


  • Copenhagen, Copenhagen, Denmark ComplyCloud ApS Full time

    Empowering Businesses through Sales ExcellenceAt ComplyCloud ApS, we are on a mission to revolutionize the way businesses approach compliance and data protection. As a seasoned Sales Development Representative (SDR), you will play a pivotal role in helping us achieve this vision by building pipeline on the Dutch market.Our team is passionate about empowering...


  • Copenhagen, Copenhagen, Denmark 3Shape AS Full time

    About 3Shape A/SWe are a visionary and international company that makes Monday mornings worth it. Our diverse group of over 50 nationalities contributes to an awesome company culture.We partake in social clubs, monthly Friday gatherings, and various in-team activities. If that's not enough, we also offer:An attractive healthcare package to keep you fit and...


  • Copenhagen, Copenhagen, Denmark Klar Home OÜ Full time

    Klar Home OÜ is a Scandinavian organization with offices in Denmark and Estonia. Our headquarters and factory are located in Estonia, but you will be working with our vibrant team in our Copenhagen-based office. We are seeking a skilled Search Algorithm Expert to join our team and help us unlock new ways to enhance our organic presence and outsmart the...


  • Copenhagen, Copenhagen, Denmark Mindrift Full time

    About the RoleMindrift is a pioneering platform dedicated to advancing the field of artificial intelligence through collaborative online projects. Our goal is to create data for Generative AI, offering a unique chance for freelancers to contribute to AI development from anywhere, at any time - without the need to be developers.We believe in the power of...


  • Copenhagen, Copenhagen, Denmark ComplyCloud ApS Full time

    Company OverviewWe are an award-winning LegalTech-SaaS on a mission to empower businesses to achieve seamless compliance and build unwavering trust with simplified data protection and IT security.We believe in privacy as a human right, and we fight for a world with data decency and complete transparency.Job DescriptionAs a Sales Development Representative at...


  • Copenhagen, Copenhagen, Denmark LEGO Gruppe Full time

    Company OverviewThe LEGO Gruppe is a world-renowned leader in innovative play-based experiences. Our mission is to create engaging products that inspire creativity and imagination.Job DescriptionWe are seeking a skilled Community Engagement Strategist, LEGO Game Fandom to join our team. As a key member of our gaming department, you will be responsible for...


  • Copenhagen, Copenhagen, Denmark Rokoko Full time

    Rokoko, a global leader in motion capture technology, seeks an E-Commerce Manager to propel our online sales to new heights. As a key member of the marketing team, you will play a pivotal role in driving growth and optimizing our digital sales strategy.Key Responsibilities:Oversee all aspects of e-commerce operations, including managing the online store and...


  • Copenhagen, Copenhagen, Denmark Copenhagen Optimization Full time

    About Copenhagen OptimizationCopenhagen Optimization is a pioneering software as a service (SaaS) company that empowers airports in both private and public sectors to optimize their operations. We challenge our customers to adopt data-driven approaches, fostering a culture of continuous improvement.Job OverviewWe are seeking a highly motivated Student...