Global Trust Strategist
4 days ago
About the Role
We are seeking a highly skilled Global Trust Strategist to join our team at Wolt. In this role, you will have the opportunity to drive the development and execution of comprehensive strategies, policies, and initiatives that enhance safety and trust across our entire ecosystem.
The ideal candidate will have 5-10 years of deep expertise in fields such as safety, compliance, legal or operations management, including at least 3 years of people management experience.
You will work closely with various global functions (including product, operations, legal, analytics, communications, and leadership) to drive forward company-wide projects with high strategic importance.
Key Responsibilities:
- Design and build a Global Trust and Safety Team that collaborates with other functional leads to drive Wolt to the next level of trust and safety.
- Develop, launch, and evangelize Wolt policies that guide the behavior of our customers, courier partners, and merchants.
- Establish new global processes to ensure that the policies your team creates are implemented and for escalating and supporting sensitive incidents.
- Work together with analytics, legal, and other functions to build a new data architecture that supports analysis of our Trust and Safety incident data.
- Identify, scope, and execute on incident reduction and prevention strategies aimed at keeping all parties using the platform safe.
Requirements
- 5-10 years of deep expertise in fields such as safety, compliance, legal, or operations management, including at least 3 years of people management experience.
- Strong analytical and problem-solving skills, with the ability to work with data and quickly turn it into insights, recommendations, and strategies.
- Experience in building out and scaling new business processes, teams, and/or functions.
- Excellent people skills and the ability to motivate and communicate with various stakeholders, including country teams, global functional teams, and leadership.
- You must be willing to work from one of our global hubs, ideally Helsinki, Berlin, or Copenhagen, and be open to travel.
- You must be able to work and communicate effectively in English.
What We Offer
As a Global Trust Strategist, you can expect a competitive salary of around $120,000 - $180,000 per year, depending on your location and experience. You will also receive a range of benefits, including access to professional development opportunities, flexible working arrangements, and a supportive team environment.
Apply Today
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