Global Technical Support Specialist
1 week ago
Cision Denmark ApS is currently seeking a skilled IT Support Engineer to join our team in Copenhagen, Denmark.
This is a full-time position that offers a competitive salary of approximately €55,000 - €65,000 per year, depending on experience.
Job Description:The IT Support Engineer will be responsible for providing high-level customer service and technical support to internal end-users globally. This includes remote and desk-side support for Windows, Apple, and Linux users, as well as helping to maintain and manage end-user services and devices.
Key Responsibilities:- Provide exceptional customer service and technical support
- Offer remote and desk-side support across the globe
- Assist with project-related activities and participate in various technology initiatives
- Analyze hardware and software problems, troubleshoot using approved procedures, and take ownership of issues through resolution or escalation
To be successful in this role, you will need to have at least 2+ years of experience in Microsoft Windows, Apple, network troubleshooting, and web-based application support. Strong interpersonal skills, excellent analytical and problem-solving skills, and ability to stay calm under pressure are also essential.
Education and Experience:- Bachelor's degree in computer science or related field is advantageous
- 2+ years of experience in providing desk-side and remote support
- Knowledge of ITIL methodologies preferred but not necessary
We are a global leader in software-as-a-service solutions for public relations and marketing professionals. Our company values include a commitment to delivering exceptional customer service, innovative technology, and a collaborative work environment.
-
Global Technical Support Director
1 week ago
Copenhagen, Copenhagen, Denmark Kassow Robots ApS. Full timeWe are seeking a skilled Global Technical Support Director to oversee and steer our global technical customer support. This role ensures the highest level of customer satisfaction by providing exceptional technical support, developing support strategies, and leading a global team of experts.Key Responsibilities:The leader acts as the bridge between the...
-
Technical Support Specialist
3 weeks ago
Copenhagen, Copenhagen, Denmark Cision Denmark ApS Full timeCision Denmark ApS is seeking a skilled Technical Support Specialist to join our global IT team. As a Technical Support Specialist, you will provide high-level customer service and end-user support to our global clients. Your duties will include day-to-day support of internal end-users, addressing incidents and requests, and participating in various...
-
Global Technical Customer Support Manager
1 month ago
Copenhagen, Copenhagen, Denmark Kassow Robots ApS. Full timeGlobal Technical Customer Support ManagerKassow Robots ApS is seeking a highly skilled Global Technical Customer Support Manager to oversee and steer our global technical customer support. This role ensures the highest level of customer satisfaction by providing exceptional technical support, developing support strategies, and leading a global team of...
-
Global Technical Customer Support Director
3 weeks ago
Copenhagen, Copenhagen, Denmark Kassow Robots ApS. Full timeGlobal Technical Customer Support ManagerWe are seeking a highly skilled Global Technical Customer Support Manager with a proven track record in Quality Management, Quality Control, and Assurance.Key ResponsibilitiesThe leader acts as the bridge between the technical support team, customers, and internal departments like sales, development, and...
-
Technical Support Specialist
4 weeks ago
Copenhagen, Copenhagen, Denmark Philips Full timeAbout the RoleWe are currently seeking a skilled Technical Support Specialist to join our team at Philips. As a key member of our support team, you will be responsible for providing top-notch technical support to our customers, ensuring that they receive the highest level of service and satisfaction.Key ResponsibilitiesProvide technical support to customers...
-
Technical Customer Support Specialist
1 month ago
Copenhagen, Copenhagen, Denmark Onomondo Full timeTechnical Customer Support SpecialistOnomondo is a leading provider of cloud-native connectivity solutions for the IoT industry. We're seeking a skilled Technical Customer Support Specialist to join our team and help customers succeed with our technology.As a Technical Customer Support Specialist, you will be responsible for providing expert technical...
-
Technical Support Specialist
6 days ago
Copenhagen, Copenhagen, Denmark Align Technology, Inc. Full timeAt Align Technology, Inc., we are seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers.About the RoleThe successful candidate will have strong communication and problem-solving skills, with the ability to effectively...
-
Technical Support Specialist
1 month ago
Copenhagen, Copenhagen, Denmark Alfa Laval Full timeAt Alfa Laval, we're committed to accelerating success for our customers, people, and planet. We're looking for a dedicated individual with a curious mind to join our team as a Technical Support Specialist.This role involves developing and maintaining knowledge to provide exceptional support to service centers and field service engineers worldwide. Your...
-
Product Support Specialist
4 weeks ago
Copenhagen, Copenhagen, Denmark Stratasys Ltd Full timeJob Description:Stratasys Ltd is seeking a Product Support Specialist to join our team. This role is responsible for providing technical support to customers, focusing on complex and escalated issues related to our SAF Powder Bed Fusion products.Key Responsibilities:Provide technical feedback to design and product teams on design for serviceability.Act as...
-
Technical Support Specialist
1 week ago
Copenhagen, Copenhagen, Denmark Alfa Laval Full timeAt Alfa Laval, our mission is to accelerate success for our customers, people and planet. We're driven by a passion for innovation and a commitment to delivering exceptional results.We're looking for a skilled Technical Support Specialist to join our team. As a key member of our team, you'll play a vital role in developing and maintaining expertise to...
-
Technical Customer Support Specialist
3 weeks ago
Copenhagen, Copenhagen, Denmark Onomondo Full timeTechnical Customer Support SpecialistWe are seeking a highly skilled Technical Customer Support Specialist to join our team at Onomondo. As a Technical Customer Support Specialist, you will be responsible for providing exceptional support to our customers, troubleshooting complex issues, and ensuring high customer satisfaction.Key Responsibilities:Debugging...
-
Copenhagen, Copenhagen, Denmark Unity Technologies ApS Full timeKey ResponsibilitiesWe are seeking a highly skilled Technical Support Specialist to join our global team. As a key member of our 24x7 support team, you will provide technical support to ensure our customers' games and their players stay online.Core Responsibilities Ensure a detailed understanding and troubleshooting of users' needs, responding to customer...
-
Technical Support Specialist
1 month ago
Copenhagen, Copenhagen, Denmark Unity Technologies ApS Full timeUnlock the Power of Gaming with Unity Technologies ApSAs a key member of our 24x7 global support team, you will be the primary point of contact for our customers' technical needs, ensuring their games and players stay online. Your expertise in troubleshooting and resolving complex technical issues will be invaluable in keeping our customers' experiences...
-
Music Tribe Technical Support Specialist
2 weeks ago
Copenhagen, Copenhagen, Denmark Music Tribe Full timeTechnical Support SpecialistCompany Overview:About Music TribeMus Tribe is a leading innovator in the music technology industry, dedicated to empowering musicians with cutting-edge tools. Our award-winning gear has been shaping the music landscape since 1976.We're passionate about creating instruments that ignite creativity and inspire musical expression. At...
-
Technical Support Specialist for Endoscopy
3 weeks ago
Copenhagen, Copenhagen, Denmark Ecolab Full timeTechnical Support Specialist for EndoscopyIn this role, you will interact with the sales department to align services with customer requirements and business objectives. Your primary objectives are to offer effective assistance and support to local representatives and their customers, while adhering to safety regulations.Responsibilities:Diagnose and...
-
Endoscopy Technical Support Specialist
2 weeks ago
Copenhagen, Copenhagen, Denmark Ecolab Full timeJob Overview:We are seeking an experienced Endoscopy Technical Support Specialist to join our team at Ecolab. This role will require extensive travel, with more than 80% of time spent abroad.About the Job:In this dynamic role, you will work closely with the sales department to ensure seamless alignment of services with customer requirements and business...
-
Technical Product Specialist
4 weeks ago
Copenhagen, Copenhagen, Denmark Agillic Full timeAbout the RoleThe Technical Product Specialist plays a vital role in enhancing the customer experience with Agillic by providing timely and effective support to clients and partners. This position involves troubleshooting technical issues, conducting product investigations, and offering best practice recommendations.Key ResponsibilitiesAct as a technical...
-
Onsite Technical Support Representative
3 weeks ago
Copenhagen, Copenhagen, Denmark Avature Full timeJob SummaryWe are seeking a skilled IT Support Specialist to join our team in Copenhagen, Denmark. As a key member of our customer support network, you will provide technical assistance to internal and external clients in over 75 countries.Key Responsibilities:Provide exceptional customer service to a diverse range of clients.Manage client workflows and...
-
Copenhagen, Copenhagen, Denmark DNV Full timeKey ResponsibilitiesAs a Materials and Manufacturing Specialist for Steel Support Structures, you will be responsible for reviewing and verifying fabricator QAQC documentation, welding, coating, and NDT procedures related to the fabrication of steel structures for wind turbine towers, fixed foundation structures, offshore substations, or floating wind...
-
Technical Support Specialist
1 week ago
Copenhagen, Copenhagen, Denmark Maersk Full timeAbout MaerskMaersk is a leading global container logistics company, committed to simplifying global trade. We are on a revolutionary journey to transform the industry, offering a unique opportunity for professionals to make a significant impact.Our diverse team of experts works together to deliver end-to-end solutions that connect and simplify supply chains....