Front Office Representative

7 days ago


Copenhagen, Copenhagen, Denmark 25hours Hotels Full time

Company Overview

25hours Hotels is a unique hospitality brand that offers a refreshing alternative to traditional hotels. Our properties are designed to provide a vibrant and inspiring atmosphere, where guests can feel at home.

Job Summary

We are seeking a highly skilled and charismatic Front Office Agent to join our team at the 25hours Hotel Paper Island in Copenhagen. As a Front Office Agent, you will be the first point of contact for our guests and will be responsible for ensuring their stay is nothing short of exceptional.

Key Responsibilities

  1. Guest Check-in and Check-out

Ensure a smooth and efficient check-in and check-out process for all guests, providing personalized attention and resolving any issues that may arise.

Front Office Operations

Manage the front office operations, including handling guest inquiries, resolving complaints, and maintaining a high level of customer satisfaction.

Team Collaboration

Work closely with the hotel team to ensure seamless communication and coordination, providing exceptional service to our guests.

Requirements

  1. Education and Experience

A degree in hospitality or a related field, combined with relevant work experience in a similar role.

Language Skills

Fluency in English is required, with Danish language skills being an asset.

Personality and Skills

A charismatic and friendly personality, with excellent communication and problem-solving skills.

What We Offer

  1. Competitive Salary and Benefits

A competitive salary and benefits package, including opportunities for career growth and development.

Free Accommodation and Meals

Free accommodation and meals, as well as access to our hotel's facilities and services.

Generous Discounts

Generous discounts on hotel stays, food, and beverages, as well as access to exclusive events and experiences.

Flexible Working Hours

Flexible working hours, including part-time and mini-job opportunities, to accommodate your personal needs.

How to Apply

If you are a motivated and customer-focused individual with a passion for hospitality, please submit your application, including your resume and a cover letter, to [insert contact information].



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