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Service Delivery Manager

1 week ago

Kongens Lyngby, Lyngby-Tårbæk Kommune, Denmark Cobham Satcom Full time
Job Description

We are seeking a skilled Field Service Coordination Manager to join our team at Cobham Satcom. This role will play a vital link between our organization and our clients, requiring the efficient management of installation and service requirements in line with contractual priorities.

Key Responsibilities:
  • Develop scalable approaches to support global aftersales requirements by refining existing service escalation coordination processes.
  • Drive support requirements for spare parts and ensure warranty process is implemented efficiently.
  • Utilize technical knowledge of mobile satellite communications to deliver customer solutions.
Key Attributes:
  • Able to mentor, direct, and influence teams effectively.
  • Capable of managing multiple activities with short deadlines.
  • Demonstrated ability to think critically and identify achievable solutions.