Customer Success Strategist
4 days ago
We are seeking an experienced Customer Success Strategist to join our team. In this role, you will be responsible for driving commercial relationships with customers, delivering revenue targets, and providing exceptional customer service.
Main Responsibilities- Own the commercial relationship with customers to drive retention and generate upsell & cross-sell opportunities.
- Deliver and exceed revenue targets by driving upsell & cross-sell opportunities within existing enterprise accounts.
- Be a trusted advisor to customers, applying a consultative sales approach that focuses on understanding, analyzing, and solving customer challenges and delivering maximum value.
- Develop and maintain long-term relationships with executive stakeholders for our customers.
- Define our customers' roadmap requirements and plan how to accommodate those needs using our products.
- Collaborate cross-functionally with Customer Success, Support, Marketing, Product, Engineering, and the Senior Leadership team to deliver long-term value for our customers.
- 5+ years of consultative results-based selling SaaS-based products to enterprise-level accounts (legal/compliance industry experience preferable).
- A track record of retaining and expanding existing customer base - with a demonstrated ability to find, manage, and close high-level enterprise business in a complex sales environment.
- Effective at building and maintaining a pipeline of opportunities.
- A proven ability to assess business opportunities and build relationships with key stakeholders across an organization, including C-level executives, business sponsors, IT, and procurement.
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Customer Success Strategist
2 hours ago
Copenhagen, Copenhagen, Denmark Pandektes Full timePandektes, a leading platform for legal information retrieval, is seeking an experienced Customer Success Manager to join its team.About the RoleThis is a unique opportunity to be part of a fast-growing startup and play a key role in shaping the future of customer success.Key ResponsibilitiesDevelop and implement customer success strategies to ensure smooth...
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Customer Data Strategist
4 days ago
Copenhagen, Copenhagen, Denmark Kommunikationsforum Full timeKommunikationsforum is seeking a highly skilled Customer Data Strategist to join our Passenger and Customer Engagement tribe. As a key member of our Martech team, you will play a central role in transforming how we orchestrate and activate user data.The ideal candidate will have a strong understanding of data engineering and/or data platform development,...
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Data Strategist for Customer Retention
3 days ago
Copenhagen, Copenhagen, Denmark Nuuday Full timeJob DescriptionWe are seeking an experienced Data Strategist to join our Customer Base Management team. As a key member of this team, you will be responsible for developing and implementing data-driven strategies to optimize gross profit per user (GPPU) across all portfolios.Your primary focus will be on operating within channels and related processes,...
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Cloud Innovation Strategist
23 hours ago
Copenhagen, Copenhagen, Denmark Amazon Full timeAt Amazon, we are looking for a Cloud Innovation Strategist to support our customers' growth and innovation in the cloud.Job OverviewWe are seeking an experienced professional to work with our customers as a trusted advisor and have a direct impact on how they gain value from Amazon Web Services (AWS) and cloud technology. The ideal candidate will have a...
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Customer Success Director
2 days ago
Copenhagen, Copenhagen, Denmark 3Shape AS Full timeAbout UsAt 3Shape A/S, we started with a simple idea - to make 3D scanning better. We've grown from hearing industry to dentistry and now have 2,000+ employees globally. Together, we contribute to a better world, shaping a company culture that makes Monday mornings worth it.We're looking for a strategic Senior Program Manager to join our Global Customer...
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Customer Success Leader
4 days ago
Copenhagen, Copenhagen, Denmark Dixa Full timeJob OverviewDixa is seeking a highly skilled CUSTOMER SUCCESS LEADER to join our team. As a key member of our customer success department, you will play a vital role in ensuring the satisfaction and retention of our customers.About the RoleYou will be responsible for building strong relationships with our clients, understanding their business goals,...
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Customer Success Director
7 days ago
Copenhagen, Copenhagen, Denmark Sprint365 Full timeSprint365 is a leading provider of Microsoft Dynamics 365 Finance & Operations, revolutionizing the ERP industry with its pre-configured, user-friendly, and ready-to-go solution. We're seeking a talented individual to drive and further develop our state-of-the-art service delivery approach as Head of Customer & Partner Success. This role oversees all...
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Customer Success Associate
4 days ago
Copenhagen, Copenhagen, Denmark Trustpilot Full timeWe're expanding our Customer Success team in Copenhagen, and we're looking for a talented individual to join us as an Associate Customer Success Manager.As part of our team, you'll play a crucial role in ensuring the retention of small business customers from the DACH markets. You'll be responsible for maintaining and securing renewal rates, managing...
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Customer Success Manager
1 week ago
Copenhagen, Copenhagen, Denmark Corpay Full timeremember your preferences (such as language);monitor the general performance of our visitors' experience when on our website - this information then allows us to improve the usability of our website for you and all our other visitors;store essential information to allow you to register and/or login to our site;allow you to share any of our website's pages...
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Customer Success Manager
4 days ago
Copenhagen, Copenhagen, Denmark Dixa Full timePermanent employee, Full-time · USA - remote Your mission As a Customer Success Manager, you will play a key role in ensuring the satisfaction, retention, and success of Dixa's customers portfolio. You will serve as the primary point of contact for our clients, advocating for their needs within the organization and fostering long-term relationships. Your...
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Customer Success Manager
2 days ago
Copenhagen, Copenhagen, Denmark Dixa Full timePermanent employee, Full-time · USA - remoteYour missionAs a Customer Success Manager, you will play a key role in ensuring the satisfaction, retention, and success of Dixa's customers portfolio. You will serve as the primary point of contact for our clients, advocating for their needs within the organization and fostering long-term relationships. Your goal...
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Customer Success Professional
2 days ago
Copenhagen, Copenhagen, Denmark Pandektes Full timeAbout PandektesPandektes is a pioneering platform in the legal information retrieval space, aiming to empower legal professionals with precise and timely access to legal knowledge.We leverage artificial intelligence, intelligent search, and continuously updated legal sources to simplify the complexity of legal research.This role presents an exciting...
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Customer Success Manager
4 days ago
Copenhagen, Copenhagen, Denmark SAP Danmark Full timeWe help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
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Customer Success Manager
2 days ago
Copenhagen, Copenhagen, Denmark SAP Danmark Full timeWe help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
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Customer Success Manager
2 days ago
Copenhagen, Copenhagen, Denmark Pandektes Full timePandektes Copenhagen, Capital Region of Denmark, Denmark Join or sign in to find your next job Join to apply for the Customer Success Manager role at Pandektes Base pay range DKK45,000.00/yr - DKK55,000.00/yr Pandektes is looking for an experienced Customer Success Manager to join us in ensuring smooth onboarding processes and continuous customer...
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Customer Success Manager
4 hours ago
Copenhagen, Copenhagen, Denmark Pandektes Full timePandektes Copenhagen, Capital Region of Denmark, DenmarkJoin or sign in to find your next jobJoin to apply for the Customer Success Manager role at PandektesBase pay rangeDKK45,000.00/yr - DKK55,000.00/yrPandektes is looking for an experienced Customer Success Manager to join us in ensuring smooth onboarding processes and continuous customer engagement....
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Customer Success Manager
2 days ago
Copenhagen, Copenhagen, Denmark Clerk Full timeClerk.io Copenhagen, Capital Region of Denmark, Denmark Customer Success Manager Clerk.io is shaping the next big e-commerce revolution by delivering tech that helps businesses bring the right products to the right customers thanks to machine learning and generative AI. If you value working from anywhere, approaching your day-to-day work as you best see...
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Procurement Strategist
4 days ago
Copenhagen, Copenhagen, Denmark INVERTO GmbH Full timeJob DescriptionWe are seeking a highly skilled Procurement Strategist to join our team at INVERTO GmbH.About the RoleThe successful candidate will be responsible for developing and implementing suitable strategies to optimize the supply chain and strategic procurement process. This will involve project controlling, acquiring new customers, and demonstrating...
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Customer Success Advocate
14 hours ago
Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full timeAbout Us">We're a leading provider of digital infrastructure solutions, dedicated to delivering critical services to major companies worldwide.Our customer success team is comprised of highly skilled professionals who are passionate about delivering exceptional services and building long-term relationships with our customers.We're looking for a seasoned...
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Customer Success Manager
4 days ago
Copenhagen, Copenhagen, Denmark GAN Integrity Solutions Full timeCustomer Success Manager We are looking for a strong team player who thrives in a fast-paced, innovative working environment and is passionate about customer happiness. We need someone who is excited about building great customer relationships, and who will have a meaningful impact on the growth of our business. In this role, you will: Own the commercial...