Customer Success Director
3 days ago
Sprint365 is a leading provider of Microsoft Dynamics 365 Finance & Operations, revolutionizing the ERP industry with its pre-configured, user-friendly, and ready-to-go solution. We're seeking a talented individual to drive and further develop our state-of-the-art service delivery approach as Head of Customer & Partner Success. This role oversees all post-go-live actions, ensuring outstanding customer success while aligning multiple functions with our project department.
About the RoleThis is a mid-senior level position that requires extensive experience from ERP system implementations with Microsoft Dynamics 365. The successful candidate will have worked in Service Delivery, Customer Success, or Partner Success Management and understand complex stakeholder landscapes. As a trusted advisor, you will help customers maximize the value of their Microsoft investment and serve as their strategic partner.
- Key Responsibilities:
- Managing client relationships: Build and maintain positive relationships with clients and ensure their needs are met.
- Developing and executing a long-term customer & partner strategy: Shape and drive a multi-year strategic plan, ensuring alignment with customer/partner goals.
- Being a trusted advisor: Help customers maximize the value of their Microsoft investment and serve as their strategic partner.
- Driving revenue growth: Identify opportunities to expand collaboration and unlock additional value for both parties.
We're looking for someone who is highly organized, structured, and able to juggle multiple priorities. Fluency in English (spoken & written) and comfort working with international clients are essential.
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Senior Director, Customer Success
4 days ago
Copenhagen, Copenhagen, Denmark IQVIA LLC Full timeJob OverviewWe are seeking a Senior Director to lead our client relations team in developing and implementing strategies to achieve high standards of service and departmental objectives.Key Responsibilities:Manage key client relationships and lead teams to successfully deliver customer projects.Develop and implement quality control procedures and ensure...
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Customer Success Manager – DACH Markets
3 days ago
Copenhagen, Copenhagen, Denmark Impero Full timeAbout the jobAre you a customer success professional with a focus on building relationships with customers? Would you like to join a fast-growing scale-up company with the vision of building trust and transparency between people, institutions, and companies?Who are we looking for?The Customer Success Manager at Impero is seen as the face of the organization...
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Customer Success Manager – DACH Markets
12 hours ago
Copenhagen, Copenhagen, Denmark Impero Full timeAbout the job Are you a customer success professional with a focus on building relationships with customers? Would you like to join a fast-growing scale-up company with the vision of building trust and transparency between people, institutions, and companies? Who are we looking for? The Customer Success Manager at Impero is seen as the face of the...
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Customer Success Strategist
7 days ago
Copenhagen, Copenhagen, Denmark Contractbook Full timeJob DescriptionWe are looking for a skilled Customer Success Strategist to join our team at Contractbook. As a key member of our customer success department, you will be responsible for onboarding new customers and ensuring they achieve value quickly.Your primary focus will be to streamline onboarding processes, utilising a scalable one-to-many approach to...
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Customer Success Advocate
7 days ago
Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full timePareto Securities AS is committed to delivering exceptional customer experiences through our customer success team. We are seeking a Customer Success Advocate to join our team and play a key role in driving customer satisfaction and loyalty.Your Key Responsibilities:Develop and execute customer engagement strategies to drive retention and...
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Customer Success Leader
5 hours ago
Copenhagen, Copenhagen, Denmark Dixa Full timeJob OverviewDixa is seeking a highly skilled CUSTOMER SUCCESS LEADER to join our team. As a key member of our customer success department, you will play a vital role in ensuring the satisfaction and retention of our customers.About the RoleYou will be responsible for building strong relationships with our clients, understanding their business goals,...
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Customer Success Strategist
7 days ago
Copenhagen, Copenhagen, Denmark Contractbook Full timeThe OpportunityAt Contractbook, we're building a supportive environment where motivated, team-oriented individuals can learn, grow, and boost their careers. Join us in redefining contract software and take on the challenge of shaping the future of work.About the JobThis role offers a unique opportunity to apply technical expertise, streamline onboarding...
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Customer Success Associate
10 hours ago
Copenhagen, Copenhagen, Denmark Trustpilot Full timeWe're expanding our Customer Success team in Copenhagen, and we're looking for a talented individual to join us as an Associate Customer Success Manager.As part of our team, you'll play a crucial role in ensuring the retention of small business customers from the DACH markets. You'll be responsible for maintaining and securing renewal rates, managing...
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Customer Success Manager
1 week ago
Copenhagen, Copenhagen, Denmark Contractbook Full timeIntroduction As a Customer Success Manager at Contractbook, your primary focus will be onboarding new customers and ensuring they achieve value quickly. You'll be working with a diverse range of customers, primarily SMBs, guiding them through onboarding, ensuring smooth adoption and renewal. This is an opportunity to apply technical expertise, streamline...
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Customer Success Specialist
7 days ago
Copenhagen, Copenhagen, Denmark Driversnote ApS Full timeCustomer Success Specialist (German-speaking) About Us Driversnote is a product-led and profitable SaaS company in the heart of Copenhagen. We proudly help over 3 million users across more than 50 countries log their mileage. No one enjoys the hassle of mileage documentation—we automate and simplify this tedious task, making our customers' work-lives...
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Customer Success Manager
7 days ago
Copenhagen, Copenhagen, Denmark Corpay Full timeremember your preferences (such as language);monitor the general performance of our visitors' experience when on our website - this information then allows us to improve the usability of our website for you and all our other visitors;store essential information to allow you to register and/or login to our site;allow you to share any of our website's pages...
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Customer Success Manager
12 hours ago
Copenhagen, Copenhagen, Denmark Dixa Full timePermanent employee, Full-time · USA - remote Your mission As a Customer Success Manager, you will play a key role in ensuring the satisfaction, retention, and success of Dixa's customers portfolio. You will serve as the primary point of contact for our clients, advocating for their needs within the organization and fostering long-term relationships. Your...
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Customer Success Manager
12 hours ago
Copenhagen, Copenhagen, Denmark SAP Danmark Full timeWe help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...
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Customer Success Advocate
5 days ago
Copenhagen, Copenhagen, Denmark Salesforce, Inc. Full timeAbout the Job: We are looking for a highly motivated and results-driven Customer Success Advocate to join our team in Denmark. As a Customer Success Advocate, you will be responsible for engaging with existing customers and new leads to sell the entire Salesforce Customer 360 platform.This role requires strong analytical and problem-solving skills, as well...
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Customer Success Associate
7 days ago
Copenhagen, Copenhagen, Denmark The HubDanske Bank Part timeCompany OverviewAbout All Gravy:All Gravy is modernising the tools for frontline employees and transforming the experience into one that is engaging and motivating; making their lives easier - from getting paid to developing their careers.We are innovating on the whole employee journey: from being recruited, onboarded, growing skills, knowing when to work,...
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Customer Success Professional
7 days ago
Copenhagen, Copenhagen, Denmark The HubDanske Bank Full timeAbout All GravyWe're modernising the tools for frontline employees, transforming the experience into one that's engaging and motivating. Our mission is to make their lives easier - from getting paid to developing their careers.We're innovating on the whole employee journey: from being recruited, onboarded, growing skills, knowing when to work, and connecting...
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Customer Success Associate
6 days ago
Copenhagen, Copenhagen, Denmark Driversnote ApS Full timeCompany OverviewDriversnote ApS is a product-led and profitable SaaS company based in Copenhagen. Our mission is to simplify mileage documentation for our customers, helping them save time and money. We are looking for a skilled professional to join our team as a Customer Success Associate.About the RoleThis role involves providing exceptional customer...
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Customer Success Strategist
10 hours ago
Copenhagen, Copenhagen, Denmark GAN Integrity Solutions Full timeAbout the RoleWe are seeking an experienced Customer Success Strategist to join our team. In this role, you will be responsible for driving commercial relationships with customers, delivering revenue targets, and providing exceptional customer service.Main ResponsibilitiesOwn the commercial relationship with customers to drive retention and generate upsell &...
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Customer Success Associate
1 week ago
Copenhagen, Copenhagen, Denmark The HubDanske Bank Full timeAbout 'All Gravy' The next generation of employees are used to apps like Instagram, TikTok and Spotify in their personal life - but when they go to work at a restaurant chain or retail store, they're met with software created before they were born.We are modernising the tools for frontline employees and transforming the experience into one that is engaging...
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Customer Success Associate
1 week ago
Copenhagen, Copenhagen, Denmark The HubDanske Bank Part timeAbout 'All Gravy' The next generation of employees are used to apps like Instagram, TikTok and Spotify in their personal life - but when they go to work at a restaurant chain or retail store, they're met with software created before they were born.We are modernising the tools for frontline employees and transforming the experience into one that is engaging...