Customer Service Team Lead

Deliver exceptional customer experiences as a key member of our team.Company OverviewJACOBS DOUWE EGBERTS is a leading global coffee and tea company, inspired by the belief that amazing things can happen over a cup of coffee or tea. With a portfolio of over 50 brands, we aim to unleash the possibilities of coffee and tea to create a better future.We are...

About the RoleMastercard Payment Services Denmark A/S is seeking a seasoned Technical Services Team Lead to lead our day-to-day customer support operations in Copenhagen. As a key member of our Global Customer Care team, you will be responsible for managing customer relationships, driving team performance, and ensuring timely response and resolution of...

At Mastercard Payment Services Denmark A/S, we are seeking an exceptional Customer Support Team Lead to join our team in Copenhagen. This is a unique opportunity to lead day-to-day customer support operations and activities across all technical service support programs.We estimate the annual salary for this role to be approximately 110,000 DKK, depending on...

Job DescriptionWe are seeking a part-time Customer Service Representative to join our team at 317 Elite Sales Team in Copenhagen. This role will involve providing exceptional customer service, managing daily tasks, and assisting with content creation for our websites and newsletters.Key ResponsibilitiesOffer high-quality service to customers in-store and...

Job Title: Customer Service Manager - Supply Chain Optimization LeadWe are seeking a highly skilled and experienced Customer Service Manager to join our Nordic Supply Chain team in Copenhagen. As a key member of the team, you will be responsible for leading and developing our customer service team, optimizing supply chain flow, and driving improvements.About...

About WoltAt Wolt, we're passionate about delivering exceptional customer experiences through our marketplace. As a Support Team Lead, you'll play a crucial role in ensuring seamless operations between customers, restaurant partners, retail partners, and courier partners.Key ResponsibilitiesYou will lead one of our Danish support teams of Support Associates,...

Job DescriptionThis strategic product lead role requires a seasoned professional with extensive experience in product development, specifically in customs services. The successful candidate will oversee the entire product development process, from concept to market launch, ensuring seamless integration across Maersk Technology and non-technology teams.Key...

At JACOBS DOUWE EGBERTS, we are seeking a highly skilled Customer Service Director to join our Nordic Supply Chain team in Copenhagen. This is an exciting opportunity for a seasoned professional to lead and develop our customer service team.About the RoleThe successful candidate will be responsible for overseeing the customer service function, ensuring high...

Job Title:Customer Technical Services DirectorAbout the Role:We are seeking an experienced Customer Technical Services Director to join our team at Mastercard Payment Services Denmark A/S. The successful candidate will be responsible for managing day-to-day customer support services across all service support programs for customers and strategic partners...

We are looking for a skilled Service Team Manager to join our team at Ooono A/S. As a key member of our Customer Service Supporter team, you will be responsible for leading and managing a team of talented individuals to provide exceptional customer support.Key Responsibilities:Quality Management: Conduct QA evaluations, spot checks, and CSAT analysis to...

Company OverviewJACOBS DOUWE EGBERTS is a leading coffee and tea company with a rich history of over 265 years.About the RoleWe are seeking a highly motivated Customer Service Specialist to join our team in Copenhagen Ørestad. The successful candidate will be responsible for delivering exceptional customer service, processing customer orders, and resolving...

About the RoleWe are seeking a highly skilled Customer Experience Lead to join our team at Dixa. This is a full-time, remote opportunity based in the USA.Job DescriptionThe Customer Experience Lead will play a key role in ensuring the satisfaction, retention, and success of our customers. As the primary point of contact, you will advocate for customer needs...

We are seeking a highly skilled Customer Service Operations Specialist to join our team in Copenhagen. In this role, you will be responsible for providing exceptional customer service and ensuring seamless order processing.Job DescriptionThis is an exciting opportunity to work in a fast-paced, collaborative environment where you will be part of a dynamic...

Unlock Your Potential as a Customer Support Team ManagerWe are seeking an experienced Customer Support Team Manager to lead and inspire our technical support team in Naerum, Denmark. As a key member of our team, you will be responsible for providing exceptional support to customers who use our Fire RMS applications.About the RoleLead a large technical...

Head of Customer Service & Operations in DenmarkWe are seeking an experienced professional to lead our customer service team in Denmark, driving exceptional customer satisfaction and loyalty. As a key member of our Revenue team, you will play a crucial role in executing our strategy and overseeing the customer service process.The ideal candidate will have...

OverviewAlfa Laval Corporate AB is a pioneering company in the field of innovative solutions for energy, food, water, and shipping. We are committed to creating a more resourceful and less wasteful world.About the RoleWe are seeking a skilled Customer Experience Lead to join our team. As a Customer Experience Lead, you will play a crucial role in guiding...

OverviewWe are a fast-growing tech company based in Europe, and we're looking for an experienced Customer Service Director to lead our Danish support team. As a key member of our core team, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our marketplace.

We're seeking a strong, people-focused leader to shape our Service Desk strategy and team towards excellence.About the Role:As Service Desk Manager Lead, you'll take on daily operational leadership of a talented team, guiding their efforts in real-time to meet and exceed service standards. You'll focus on coaching, motivating, and developing team members,...

About the RoleWe are seeking an experienced Technical Service Delivery Lead to join our team in Copenhagen. As a key member of our Global Customer Care (GCC) organization, you will be responsible for delivering exceptional customer service and technical support to our business customers.Job DescriptionThe Technical Service Delivery Lead will provide...

We are seeking a seasoned Product Development Director to lead our Customs Services product team. As the Head of Core Platform - Customs Services Product, you will be responsible for driving the technical aspects of product development, from concept to market launch.This role requires strong leadership and management skills, as well as a deep understanding...