Technical Support Engineer, Denmark Office

2 days ago


Kongens Lyngby, Lyngby-Tårbæk Kommune, Denmark Nexus Technology GmbH Full time
Job Description
We're on an IT maturation journey, requiring close collaboration with our head office. With multiple systems operating under a TSA, there will be exciting migration and consolidation projects to tackle in the coming years. As a Support Engineer, you'll play a vital role in driving progress and innovation within our team.

Responsibilities
• Manage user tickets and phone inquiries promptly
• Maintain up-to-date service desk instructions and documentation
• Provide technical support for hardware and software issues
• Contribute to the development and improvement of our internal IT service desk
• Identify improvement needs in the environment based on received tickets

Requirements
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office and Google Suite
• Familiarity with cloud-based platforms and services

What We Offer
We provide a dynamic and supportive work environment, opportunities for growth and development, and a competitive salary package. If you're passionate about technology and committed to delivering exceptional results, we encourage you to apply.

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