Customer Success Specialist, Spanish speaking
Found in: beBee S DK - 3 weeks ago
Copenhagen, Denmark
Farmer Success – Customer Success /
Full-time /
Hybrid
Apply for this job
About Agreena
Agreena is an exciting, dynamic, and purpose-oriented organisation united in a mission to mobilise farmers and corporations to unlock the value of nature and help restore the planet. While we’re rooted in agriculture, finance, and technology, our team of experts range from soil carbon scientists and software developers to market strategists and regulatory affairs experts. Over 200 employees across more than 40 nationalities are gathered under the common Agreena flag – either working from our headquarters in Copenhagen, offices in London, or remotely across Europe.
Agreena provides solutions that drive both environmental and financial sustainability. Our company offers a supportive and positive work environment with opportunities for learning, leading, and growth no matter where you are in your professional journey. We believe in giving our employees a lot of responsibility, and we encourage new thinking, innovation, and fun.
And this is where you come in:
As a CS Specialist, your role will be to oversee a portfolio of farmers on our platform, onboard new farmers onto the programme and actively support our yearly carbon cycle. You will therefore have frequent contact with farmers and landowners, to support them in navigating the program and its requirements.
You'll be the key player in gathering vital farmer data, crafting impactful interactions, and designing success strategies tailored specifically for our hardworking farmers. In our team, we are committed to cultivate a vibrant community of climate-conscious farmers, united in their commitment to sustainable practices and agricultural innovation.
In this role, you will also often liaise with the company’s other teams, such as Product or Business Development, to improve the entire customer experience. This position may require occasional travel to join conferences or meetings with farmers.
We are looking for someone who is located in Copenhagen, Denmark and can come to the office on a hybrid setup.
How will you make an impact:
- Serve as the lead point of contact for all customer account management matters;
- Organise and support the harvest year cycle through onboarding and validating new users and supporting them in reporting their activities;
- Build and maintain strong, long-lasting customer relationships;
- Collaborate with the sales and marketing team to identify and grow opportunities within your territory;
- Assist with challenging client requests or issue escalations as needed;
- Reinforce the support activities by answering to customer requests and claims.
Who we’re looking for:
- Bachelor's degree in a relevant subject (Business, Sustainability, Communication, Marketing, …);
- Fluency in Spanish on a native level;
- Excellent written and spoken level of English;
- Experience with MS Office (particularly MS Excel)
- Excellent interpersonal and communication skills;
- Ability to juggle multiple projects at a time, while maintaining sharp attention to detail;
- Ability to communicate, present and influence key stakeholders at all levels of an organisation.
Bonus points if you have:
- Fluency in French language;
- Experience in the field of agriculture or sustainability;
- Experience in a customer-facing position such as Customer Success, Account Management, Supply Chain or Support;
- Experience with CRM softwares (e.g. Salesforce, Zoho, Hubpost).
What’s in it for you:
- A unique opportunity to join and help shape a fast-growing tech scale up with the determination and ambitious mission to reverse climate change;
- A truly global environment where you can collaborate and socialise with diverse and passionate colleagues;
- Competitive compensation package and holidays;
- Centrally located modern office in Copenhagen;
- Team events throughout the year;
- An exciting purpose-led culture and mission;
- Open communication and supportive feedback culture.
🌱 Not quite what you're looking for?
We encourage you to follow our Agreena LinkedIn page to keep updated on content, articles as well as new opportunities opening. You can also subscribe to our job alerts talent pool to stay in the loop for the departments you're interested in exploring further at Agreena.
🌍 Be your best-self everyday at Agreena
At Agreena we are devoted to building an environment that promotes equality, inclusion, and diversity. We are on the path towards expansion and growth so with that, we believe everyone’s uniqueness should be celebrated and embraced to help us achieve this exciting journey. This is critical to our success and innovation. We want to build a product that is loved by our customers and we want the same to be reflected in our teams.
With this in mind, we are working to ensure Agreena remains a diverse and inclusive environment for everyone.
-
Implementation & Customer Success Specialist
Found in: beBee jobs DK - 2 weeks ago
Copenhagen, Copenhagen, Denmark Pentimenti Full timeJoin Our Team at Pentimenti.AI: Implementation & Customer Success Specialist At Pentimenti.AI, we're driven by the art of change and continuous improvement, drawing inspiration from the art world's concept of pentimenti, where adjustments in a painting bring forth new depth and perspectives. Our philosophy is grounded in embracing change and fostering...
-
Customer Success Manager
Found in: Talent DK C2 - 2 weeks ago
Copenhagen, Denmark LanguageWire Full timeJob Description Do you have experience with Customer Success? Even better with a twist of experience with the language industry? Would you also like to make a difference for your customer and our company? Yes? You should definitely read on! The role you’ll play We are looking for a Danish speaking Customer Success Manager to join our Customer Success...
-
Implementation & Customer Success Specialist
Found in: beBee S DK - 2 weeks ago
Copenhagen, Denmark Pentimenti.ai Full timeJoin Our Team at Pentimenti.AI: Implementation & Customer Success Specialist At Pentimenti.AI, we're driven by the art of change and continuous improvement, drawing inspiration from the art world's concept of pentimenti, where adjustments in a painting bring forth new depth and perspectives. Our philosophy is grounded in embracing change and fostering...
-
Customer Onboarding Specialist
Found in: beBee S DK - 3 weeks ago
Copenhagen K, Denmark Agreena Full timeCopenhagen, DenmarkFarmer Commercial & Market Development – Farmer Growth /Full-time /On-siteApply for this jobAbout AgreenaAgreena is an exciting, dynamic, and purpose-oriented organisation united in a mission to mobilise farmers and corporations to unlock the value of nature and help restore the planet. While we’re rooted in agriculture, finance, and...
-
Customer Success Specialist
Found in: beBee jobs DK - 6 days ago
Copenhagen, Copenhagen, Denmark Kontolink Full timeBrænder du for glade kunder, og er du ekspert i at smile gennem telefonen? Så kan det være dig vi står og mangler Her er der nemlig tale om en helt unik mulighed. I Kontolink er vi i gang med en spændende rejse, og udvider derfor vores Customer Success team, så vi kan fortsætte med at holde vores kundetilfredshed helt i top. Hvem er Kontolink?Vi er...
-
Customer Success Specialist
Found in: beBee jobs DK - 7 days ago
Copenhagen, Copenhagen, Denmark Kontolink Full timeBrænder du for glade kunder, og er du ekspert i at smile gennem telefonen? Så kan det være dig vi står og mangler Her er der nemlig tale om en helt unik mulighed. I Kontolink er vi i gang med en spændende rejse, og udvider derfor vores Customer Success team, så vi kan fortsætte med at holde vores kundetilfredshed helt i top. Hvem er Kontolink?Vi er...
-
Customer Success Specialist
Found in: beBee S DK - 6 days ago
Copenhagen, Denmark Kontolink Full timeBrænder du for glade kunder, og er du ekspert i at smile gennem telefonen? Så kan det være dig vi står og mangler! Her er der nemlig tale om en helt unik mulighed. I Kontolink er vi i gang med en spændende rejse, og udvider derfor vores Customer Success team, så vi kan fortsætte med at holde vores kundetilfredshed helt i top. Hvem er Kontolink?Vi...
-
Customer Onboarding Specialist
Found in: beBee S DK - 3 weeks ago
Copenhagen, Denmark Agreena Full timeAbout AgreenaAgreena is an exciting, dynamic, and purpose-oriented organisation united in a mission to mobilise farmers and corporations to unlock the value of nature and help restore the planet. While we’re rooted in agriculture, finance, and technology, our team of experts range from soil carbon scientists and software developers to market strategists...
-
Customer Onboarding Specialist
Found in: beBee S DK - 2 weeks ago
Copenhagen, Denmark Agreena Full timeAbout AgreenaAgreena is an exciting, dynamic, and purpose-oriented organisation united in a mission to mobilise farmers and corporations to unlock the value of nature and help restore the planet. While we’re rooted in agriculture, finance, and technology, our team of experts range from soil carbon scientists and software developers to market strategists...
-
Customer Success Manager
Found in: beBee S DK - 3 weeks ago
Copenhagen, Denmark Pleo Technologies Full timeLet’s face it: out-of-pocket expenses suck. Manual expense spreadsheets are old-school. No one wants to wait until payday to be reimbursed for something they bought for work, and finance teams have better things to do than spend hours tapping away on Excel. At Pleo, we’re on a mission to change this. We’re here to make spend management surprisingly...
-
Customer Support Specialist
Found in: beBee jobs DK - 1 day ago
København K, Denmark GAN Integrity Solutions Full timeCustomer Support SpecialistGAN's Customer Support Team provides support to our platform users, which includes managing, resolving, and preventing problems by providing consistent, high-level technical expertise and customer service.As our new Customer Support Specialist, you will assist our users, troubleshoot issues, and find creative solutions to complex...
-
Senior Customer Success Manager
Found in: beBee S DK - 3 weeks ago
Copenhagen, Denmark Pleo Technologies Full timeLet’s face it: out-of-pocket expenses suck. Manual expense spreadsheets are old-school. No one wants to wait until payday to be reimbursed for something they bought for work, and finance teams have better things to do than spend hours tapping away on Excel. At Pleo, we’re on a mission to change this. We’re here to make spend management surprisingly...
-
Customer Success Specialist
Found in: beBee S DK - 7 days ago
Copenhagen, Denmark Kontolink Full timeBrænder du for glade kunder, og er du ekspert i at smile gennem telefonen? Så kan det være dig vi står og mangler! Her er der nemlig tale om en helt unik mulighed. I Kontolink er vi i gang med en spændende rejse, og udvider derfor vores Customer Success team, så vi kan fortsætte med at holde vores kundetilfredshed helt i top. Hvem er Kontolink?Vi...
-
Customer Success Director
Found in: beBee S DK - 4 weeks ago
Copenhagen, Denmark Mouseflow Full timeAnalytics driven & agile Customer Success Director, creating high touch/low touch approach.Are you ready to join Mouseflow, the trailblazing leader in Web Behavior Analytics? With a global presence spanning over 100 markets globally and boasting thousands of loyal customers, Mouseflow is seeking a Customer Success Director to lead our charge into the...
-
Trainee: Customer Success Manager
Found in: beBee S DK - 3 weeks ago
København K, Denmark Lime Technologies Full timeAmbitious, persistent team player with a passion for sales? Are you also a star in maintaining and developing business relations? Then you are the right fit for our Customer Success Department! Apply now Looking for a business development challenge? As a Customer Success Manager (CSM) at Lime, you are passionate about helping our customers grow, develop,...
-
Norwegian & English speaking Customer Advisor
Found in: beBee S DK - 2 weeks ago
Copenhagen, Denmark Famly Full timeWe are looking for a Norwegian- and English-speaking Customer Advisor to join our UK & Nordics team, to make sure that our customers get exceptional help and sound advice when they get in touch with Famly. And who are we?We’re on a mission to close the collaboration gap in early childhood. So we’re building the world’s most collaborative Early...
-
Customer Success Executive
Found in: Talent DK C2 - 2 weeks ago
Copenhagen, Denmark Siteimprove Full timeDescription The Customer Success Executive is responsible for ensuring that assigned Siteimprove customers are consistently successful in working with Siteimprove. The results of these efforts should be a high retention rate of Annual Recurring Revenue (ARR), identification of contract expansion opportunities, and identifying Customers willing...
-
Customer Success Manager
Found in: beBee jobs DK - 2 weeks ago
Copenhagen, Copenhagen, Denmark Heimdal Security Full timeCustomer Success ManagerWe are Heimdal and cybersecurity is our passion. Join us in an internationally expanding business, leading the fight against cybercrimeWe have been praised by the FBI and are winners of multiple awards, most recently the "Cloud Based Solution of the Year" at the 2023 Network Computing Awards and "Risk Management Award" at the Security...
-
Customer Success Associate
Found in: beBee S DK - 1 week ago
Copenhagen, Denmark Likvido ApS Full timeEr du vores nye Customer Success Associate?Likvido er en innovativ virksomhed, der arbejder på at skabe fremtidens debitorstyringsplatform. Vi fokuserer på at hjælpe små og mellemstore virksomheder med at forbedre deres debitorstyring ved at integrere vores digitale løsninger med deres regnskabsprogrammer.Vi er på udkig efter en ny Customer Success...
-
Customer Success Associate
Found in: beBee jobs DK - 1 week ago
Copenhagen, Copenhagen, Denmark Likvido ApS Full timeEr du vores nye Customer Success Associate?Likvido er en innovativ virksomhed, der arbejder på at skabe fremtidens debitorstyringsplatform. Vi fokuserer på at hjælpe små og mellemstore virksomheder med at forbedre deres debitorstyring ved at integrere vores digitale løsninger med deres regnskabsprogrammer.Vi er på udkig efter en ny Customer Success...
