Operations & Customer Success Associate

2 days ago

Copenhagen, Copenhagen, Denmark UBsend AS Full time

Spændende innovativ logistik virksomhed søger nye medarbejdere til Operations afdeling.

UBsend A/S København

Vi er en logistik virksomhed i kraftig vækst, og hvis du har mod på at være med på rejsen, hvor vi udvikler skræddersyede logistik løsninger til internationale brands i hele Europa, så er du muligvis den person, vi søger.

Hos os kommer du til at bidrage med at udvikle virksomheden, skabe innovative løsninger på komplekse problemstillinger, og være en del af et fremragende team i en virksomhed med fladt hierarki og højt til loftet. Du skal med dine evner og baggrund være med til fortsat at definere, hvordan vi arbejder med internationale og nationale opsætninger i den daglige operation i virksomheden.

Stillingen kombinerer opgaver relateret til service for de enkelte kunder og den daglige operation. De kunderelaterede opgaver indebærer relationsskabelse, opfølgninger på samarbejde, hjælp til udvikling af nye løsninger og mange andre tiltag for at sikre, at vores kunder er 110% tilfredse med vores løsning. Det skal gerne tilfalde dig naturligt at have daglig kundekontakt - og ikke være bange for at være opsøgende. Det er også et plus, hvis man har en struktureret tilgang til netop dette. Derudover vil du indgå i driften, hvor du bl.a. vil være ansvarlig for at tilsikre bestillinger af og opfølgning på linehauls/linjebiler hos diverse transportører og leverandører, så vores netværk kontinuerligt fungerer optimalt. Vi samarbejder med mange forskellige kunder, transportører og pakkeleverandører over hele Europa.

Vi arbejder med telefon og mails, så du skal kunne arbejde med flere kunder, leverandører og sager samtidig, ligesom du ubesværet skal kunne kommunikere skriftligt og mundtligt på dansk og engelsk.

Vi forventer, du:

  • elsker at tænke i løsninger og muligheder - også udenfor boksen - og ikke mindst at flytte grænser og træffe beslutninger
  • er proaktiv, fleksibel, og god til at tage initiativ
  • er positiv i din kommunikation og adfærd og taler godt med beslutningstagere og brugere
  • føler dig tryg ved at have dialog med forskellige kunder på tværs af virksomhedens teams, samt besidder gode kommunikative evner til at hjælpe kunderne over både telefon og mail
  • er ansvarlig, troværdig, og etisk
  • som minimum taler og skriver dansk og engelsk
  • har et teknisk snilde og kan uhæmmet bevæge dig rundt i Microsoft Office

Det vil være et plus, hvis du har erfaring indenfor transport eller logistik (herunder nyuddannede).

Vi tilbyder:

  • Løn efter kvalifikationer
  • Pension og sundhedsforsikring
  • Personale aktiviteter
  • Interne og eksterne udviklingsmuligheder

Arbejdstiden er 37 timer om ugen generelt fordelt på hverdage i tidsrummet 08.00 – 17.00.

Ansættelse er snarest muligt, og vi vil løbende afholde samtaler.

Ved yderligere spørgsmål kan følgende kontaktes:

Daniel Jørgensen - CS & OPS Team Lead - daniel.jorgensen@ubsend.com

#J-18808-Ljbffr

  • Customer Success Associate

    6 days ago

    Copenhagen, Copenhagen, Denmark Trustpilot Full time

    We're expanding our Customer Success team in Copenhagen, and we're looking for a talented individual to join us as an Associate Customer Success Manager.As part of our team, you'll play a crucial role in ensuring the retention of small business customers from the DACH markets. You'll be responsible for maintaining and securing renewal rates, managing...

  • Associate Customer Success Manager

    6 days ago

    Copenhagen, Copenhagen, Denmark Contractbook Full time

    Introduction As an Associate Customer Success Manager at Contractbook, your primary focus will be onboarding new customers and ensuring they achieve value quickly. You'll be working with a diverse range of customers, primarily SMBs, guiding them through onboarding, ensuring smooth adoption and renewal. This is an opportunity to apply technical expertise,...

  • Associate Customer Success Manager

    1 day ago

    Copenhagen, Copenhagen, Denmark Trustpilot Full time

    Associate Customer Success Manager - Denmark Trustpilot Copenhagen, Capital Region of Denmark, Denmark Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way—but there's still an exciting journey ahead. Join us at the heart of trust. Overview We are part of an exploding...

  • Associate Customer Success Manager

    5 days ago

    Copenhagen, Copenhagen, Denmark Trustpilot, Inc. Full time

    Associate Customer Success Manager - DenmarkOur vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way—but there's still an exciting journey ahead. Join us at the heart of trust.OverviewWe are part of an exploding industry where we have conquered the global market and we're now...

  • Contractbook Customer Success Professional

    6 days ago

    Copenhagen, Copenhagen, Denmark Contractbook Full time

    About the RoleWe are seeking a talented Associate Customer Success Manager to join our team at Contractbook. In this role, you will be responsible for onboarding new customers and ensuring they achieve value quickly.You will work closely with a diverse range of customers, primarily SMBs, guiding them through onboarding, ensuring smooth adoption and renewal....

  • Customer Success Strategist

    2 days ago

    Copenhagen, Copenhagen, Denmark Pandektes Full time

    Pandektes, a leading platform for legal information retrieval, is seeking an experienced Customer Success Manager to join its team.About the RoleThis is a unique opportunity to be part of a fast-growing startup and play a key role in shaping the future of customer success.Key ResponsibilitiesDevelop and implement customer success strategies to ensure smooth...

  • Customer Success Coordinator

    2 hours ago

    Copenhagen, Copenhagen, Denmark Music Tribe Full time

    Unlock Customer PotentialWe're seeking a highly skilled Customer Support Specialist to unlock customer potential through the implementation and operation of cutting-edge strategies. As a key member of our team, you'll deliver technical support and service excellence, shaping unparalleled customer interactions. Your expertise will extend to automation and...

  • Associate Customer Success Manager, SMB, DACH

    6 days ago

    Copenhagen, Copenhagen, Denmark Trustpilot Full time

    Associate Customer Success Manager, SMB, DACH Trustpilot Copenhagen, Capital Region of Denmark, Denmark 2 days ago Be among the first 25 applicants Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way—but there's still an exciting journey ahead. Join us at the heart of trust. ...

  • Associate Customer Success Manager, SMB, Benelux

    2 days ago

    Copenhagen, Copenhagen, Denmark Trustpilot Full time

    Associate Customer Success Manager, SMB, Benelux Trustpilot Copenhagen, Capital Region of Denmark, Denmark 4 days ago Be among the first 25 applicants Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way—but there's still an exciting journey ahead. Join us at the heart of...

  • Customer Success Advocate

    3 days ago

    Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full time

    About Us">We're a leading provider of digital infrastructure solutions, dedicated to delivering critical services to major companies worldwide.Our customer success team is comprised of highly skilled professionals who are passionate about delivering exceptional services and building long-term relationships with our customers.We're looking for a seasoned...

  • Customer Success Specialist

    4 days ago

    Copenhagen, Copenhagen, Denmark SAP SE Full time

    About the Role:We are seeking an experienced Solution Advisor Associate to join our team in Denmark. As a Solution Advisor Associate, you will work with our customers and prospects to help them solve business challenges and meet their objectives using SAP solutions. You will be responsible for providing deal support, participating in discovery sessions and...

  • Customer Success Manager

    4 days ago

    Copenhagen, Copenhagen, Denmark Clerk Full time

    Clerk.io Copenhagen, Capital Region of Denmark, Denmark Customer Success Manager Clerk.io is shaping the next big e-commerce revolution by delivering tech that helps businesses bring the right products to the right customers thanks to machine learning and generative AI. If you value working from anywhere, approaching your day-to-day work as you best see...

  • Associate Operations Manager

    2 days ago

    Copenhagen, Copenhagen, Denmark Wolt Full time

    Associate Operations Manager - Strategy & Operations Wolt Copenhagen Municipality, Capital Region of Denmark, Denmark Join a forward-leaning and agile team at Wolt as an Associate Operations Manager in region North As an Associate Operations Manager in the Regional Strategy & Operations team, you will be responsible for driving innovation, implementation,...

  • Customer Success Manager

    6 days ago

    Copenhagen, Copenhagen, Denmark SAP Danmark Full time

    We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Customer Success Manager

    4 days ago

    Copenhagen, Copenhagen, Denmark SAP Danmark Full time

    We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Customer Success Manager

    2 days ago

    Copenhagen, Copenhagen, Denmark Pandektes Full time

    Pandektes Copenhagen, Capital Region of Denmark, DenmarkJoin or sign in to find your next jobJoin to apply for the Customer Success Manager role at PandektesBase pay rangeDKK45,000.00/yr - DKK55,000.00/yrPandektes is looking for an experienced Customer Success Manager to join us in ensuring smooth onboarding processes and continuous customer engagement....

  • Customer Success Manager

    4 days ago

    Copenhagen, Copenhagen, Denmark Pandektes Full time

    Pandektes Copenhagen, Capital Region of Denmark, Denmark Join or sign in to find your next job Join to apply for the Customer Success Manager role at Pandektes Base pay range DKK45,000.00/yr - DKK55,000.00/yr Pandektes is looking for an experienced Customer Success Manager to join us in ensuring smooth onboarding processes and continuous customer...

  • Associate Operations Manager

    2 days ago

    Copenhagen, Copenhagen, Denmark Wolt Full time

    Associate Operations Manager - Strategy & OperationsWolt Copenhagen Municipality, Capital Region of Denmark, DenmarkJoin a forward-leaning and agile team at Wolt as an Associate Operations Manager in region NorthAs an Associate Operations Manager in the Regional Strategy & Operations team, you will be responsible for driving innovation, implementation, and...

  • Strategic Customer Success Leader

    19 hours ago

    Copenhagen, Copenhagen, Denmark NielsenIQ Full time

    Job DescriptionWe are seeking an experienced Strategic Customer Success Leader to join our team. In this role, you will be responsible for delivering exceptional customer success across the Brand & Media Strategic Analytics & Insight Practice Area in Western Europe.Work closely with the Regional Customer Success lead to design a practice area organization...

  • Customer Success Leader

    6 days ago

    Copenhagen, Copenhagen, Denmark SAP Danmark Full time

    Company OverviewSAP Danmark is a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.About UsWe enable our customers to bring out their best by providing them with innovative solutions that help them work together more efficiently and use business insight...