Customer Service Specialist

5 days ago


Aarhus, Denmark Johnson Controls, Inc. Full time

Hos Johnson Controls (TYCO) ønsker vi at styrke vores salgsafdeling indenfor brandbekæmpelse og sprinklerprodukter og søger derfor en ny kundeservicemedarbejder til vores afdeling i Holme, Århus, til et 6 måneders vikariat med mulighed for forlængelse.

Johnson Controls (TYCO) er førende leverandør af automatiske slukningssystemer med vægt på sprinkleranlæg. Som kundeservicemedarbejder bliver du en del af et nordisk kundeserviceteam, der modtager og registrerer ordrer i vores ERP (SAP) og CRM-system (Salesforce). Du får til opgave at supportere vores kunder i Danmark. Her vil opgaverne være at registrere og følge op på reklamationer, hjælpe med returnering af varer og håndtere kundens generelle behov for hjælp og support.

Udover et tæt samarbejde med kollegaer i det nordiske kundeserviceteam og salgsteam, vil du også få et tæt samarbejde med vores kolleger på vores europæiske hovedkvarter i Holland.

Hverdagen består af:

  1. Ordrestyring i virksomhedssystemer (SAP / Salesforce)
  2. Kunde- og ordreopfølgning
  3. Besvarelse af henvendelser via telefon og e-mail
  4. Registrering af nye kunder, reklamationer og hændelser

Vi forestiller os, at du har blik for kundeservice og er villig til at lære med en positiv holdning til problemløsning. Hos Johnson Controls (TYCO) tilbyder vi en solid uddannelse af vores nye medarbejdere for at imødekomme de forventninger, vores kunder har til os. Vi forventer ingen brancheerfaring, men vi ønsker en kandidat, der kan håndtere meget aktivitet, højt arbejdstempo og har erfaring fra kundeservice, salg eller erfaring indenfor sprinklerbranchen.

Vi søger en med følgende kvalifikationer:

  1. En fremadskuende holdspiller, der er god til kundedialog i et hektisk miljø
  2. Hårdtarbejdende, fleksibel og ivrig efter at finde gode løsninger for kunder og kolleger
  3. Interesse for tekniske produkter med vilje til at lære mere om dem
  4. Gode kommunikationsevner mundtligt og skriftligt på engelsk og dansk
  5. Generelle gode computerfærdigheder og evnen til at gøre sig bekendt med de systemer, der anvendes i virksomheden

Johnson Controls (TYCO) tilbyder et inkluderende og fleksibelt arbejdsmiljø med masser af faglig stolthed. Vi arbejder hårdt på at opretholde et arbejdsmiljø, der er inkluderende og støtter hinanden, for at nå vores fælles mål.

Arbejdstiden er som udgangspunkt fra 8-16 (mandag til torsdag) og 8-15 (fredag).

Johnson Controls kan tilbyde:

  1. Interessante arbejdsopgaver inden for et spændende fagområde i kontinuerlig udvikling
  2. Personlig udvikling
  3. Innovative produkter og løsninger fra en af verdens førende virksomheder
  4. Godt og spændende teknisk kollegialt miljø
  5. Konkurrencedygtige pensions-, forsikrings- og lønvilkår
  6. God kantineordning
  7. Fitnesscenter
  8. Et internationalt netværk af fantastiske kollegaer

Ansøgning og spørgsmål:

Lyder det som noget for dig? Send os CV og ansøgning. Vi behandler løbende. For yderligere information, kontakt venligst Talent Acquisition Specialist, Iben Lund; E-mail: .

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