Managed Services Manager
3 days ago
This position is based at our office in Roskilde, Denmark and you will be joining our Vendor Management function within Operations & Infrastructure. The Vendor Management function is in charge of the day to day management of our strategically most important vendors, supporting BEC's tech transformation journey.
As team lead you will have the possibility to manage a newly establish vendor management team focused on one of our selected strategic partners. You will manage a team of contract managers, vendor finance specialists and data analysts, and ensure that we, through our vendors, deliver stable and secure operations, to satisfy our customers' needs.
Your direct manager will be Stine Mikkelsen, Area Director, Vendor Management.
Primary tasks and responsibilities include:
- Day to day management of partnership with one of our selected strategic partners.
- Management of a team of contract managers, vendor finance specialists and data analysts, located in Denmark and Poland. Help set up the team by recruiting the right resources.
- Set direction and concrete objectives for the team to follow, reflecting our BEC core priorities.
- Interact with multiple stakeholders across BEC and the vendor, ensuring smooth day to day operations.
- Set up and drive processes defining the work to be delivered by vendor management and ensure that we follow such processes.
- Participate in initiatives to further develop the relationship with our selected partners.
- Work closely with team lead(s) covering other strategic partners, to ensure knowledge sharing and optimization initiatives, supporting the transformation journey that BEC is on.
- Manage day to day governance with the selected partner.
- Manage external consultants and consultancy agreements.
- Support internal risk and compliance initiatives, including audit activities.
- Ensure compliance with BEC policies and procedures.
To succeed you will have:
- A curious mind with an open nature and desire to knowledge-share with others.
- Positive, open-minded, diplomatic, structured, detail-oriented and problem-solving mindset, is an advantage.
- Experience within IT outsourcing, IT contracts and finances, and management of teams, is an advantage.
- Fluent in English (written and spoken).
Be your best self with BEC's Benefits
We offer a diverse range of benefits for our employees. Here are just a few of them:
- Healthy, varied lunch and fruit in the canteen.
- Active staff associations: yoga, cycling, gokart, games, running, bowling etc.
What does the recruitment process look like?
- Send us your CV: We want to get to know you.
- Screening call: Let's chat and see if we're a match.
- Meet your future manager and team: See who you'll be working closely with.
- Personality and cognitive test: Let's learn more about you.
- Meet our talent partner and your future manager once more: Get feedback on your test results.
- Time to sign the contract: We're ready to welcome and onboard you to BEC
Make us aware of your talent
We are an equal opportunities employer. We hire top talent regardless of race, religion, color, national origin, sexual orientation, gender identity, and age. We encourage all qualified candidates to apply. See our full list of vacancies at .
You can also learn more about BEC by browsing our company culture book: wearebec.pdf.
Join a community of people sharing great ambitionsBEC is a financial technology company creating IT solutions for Danish banks. Together, we enable their customers to invest online, take out loans and transfer money. In other words, everything it takes to run a bank.
We have 1,700+ employees spread across five locations in Denmark and Poland. We collaborate in a flat hierarchy with a high degree of mutual trust. Here, great ideas have no rank, and we invite everybody to chip in to create the strongest banking solutions for Danish society.
#J-18808-Ljbffr-
Manager, Customer Technical Services
4 days ago
Copenhagen, Copenhagen, Denmark Mastercard Payment Services Denmark AS Full timeManager, Customer Technical Services Placering Ballerup Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions,...
-
Customer Success Manager
5 days ago
Copenhagen, Copenhagen, Denmark Conference Manager Full timeAbout the role We're looking for a Danish/German speaking Customer Success Manager to join our growing team. You will either work from our HQ in Virum, Denmark or from our brand new office in Munich.You will be one of the heroes of Conference Manager whose finest job it is to help our customers succeed with planning their events, conferences, and fairs in...
-
Customer Success Manager
3 days ago
Copenhagen, Copenhagen, Denmark Conference Manager Full timeAbout the roleWe're looking for a Danish/German speaking Customer Success Manager to join our growing team. You will either work from our HQ in Virum, Denmark or from our brand new office in Munich.You will be one of the heroes of Conference Manager whose finest job it is to help our customers succeed with planning their events, conferences, and fairs in the...
-
Service Management Excellence Manager
6 days ago
Copenhagen, Copenhagen, Denmark Nuuday Full timeJob RoleThe Senior Service Delivery Manager will play a critical role in shaping the future of our Service Management area, driving transformation and excellence in our operations. As a key member of the Nuuday Service Excellence team, you will be responsible for leading the development, implementation, and continuous improvement of modern IT Service...
-
Senior Event Management Specialist
4 days ago
Copenhagen, Copenhagen, Denmark Conference Manager Full timeAbout the RoleWe're seeking a talented Customer Success Manager to join our growing team. As an expert in our platform, you'll be the friendly go-to person for our clients, helping them succeed with planning their events, conferences, and fairs.You will:Become a trusted advisor for our German and Danish-speaking clients, building relationships and trust...
-
IT Service Management Professional
7 days ago
Copenhagen, Copenhagen, Denmark Thrive IT Systems Full timeThrive IT Systems is seeking a highly skilled IT Service Management Professional to join our team. As an IT Service Management Professional, you will be responsible for delivering high-quality IT services and support to our clients.Job DescriptionThe primary role of the IT Service Management Professional is to manage and maintain our IT infrastructure and...
-
Performance Tracking Manager
4 days ago
Copenhagen, Copenhagen, Denmark Conference Manager Full timeWe're looking for a skilled Marketing Operations Specialist to join our team at Conference Manager. As a key member of our Marketing team, you will play a crucial role in driving business growth through data-driven decision making.Your primary responsibility will be to implement, maintain and optimize performance marketing tracking across our entire customer...
-
Service Delivery Manager
6 days ago
Copenhagen, Copenhagen, Denmark Nuuday Full timeJob DescriptionThis role is responsible for ensuring end-to-end integration, collaboration, management, and governance with major IT and Telco service suppliers. The primary focus is on Telco services delivered by TDCNet and other utility partners in Denmark.About the RoleThe Senior Service Delivery Manager will be a central part in developing, implementing,...
-
Service Manager
5 days ago
Copenhagen, Copenhagen, Denmark NKT AS Full timeCategory: IT Location: Cologne, DE You want to make the difference and make a difference? In a company that supplies high-quality products and system solutions for the energy transition? Then join our Digital Solutions Team as Service Manager in the location Cologne. At NKT, we offer you the chance to shape a greener world in an international company With...
-
Senior IT Service Manager
6 days ago
Copenhagen, Copenhagen, Denmark Nuuday Full timeAbout the JobThis position requires a Senior Service Delivery Manager to join the Nuuday Service Excellence team. The team's primary responsibility is to ensure end-to-end integration, collaboration, management, and governance with major IT and Telco service suppliers.ResponsibilitiesBe a process owner across Nuuday and external service providers for one or...
-
Service Delivery Manager
1 week ago
Copenhagen, Copenhagen, Denmark TRUESEC AB Full timeDo you want to be at the forefront of protecting our society against cyber threats? We are looking for a Service Delivery Manager to team up with the most dedicated team of cyber specialists. About Truesec – A Leading Cybersecurity Company Since 2005, Truesec has been a native cybersecurity company, driven by one single purpose: Creating safety and...
-
Infrastructure Service Manager
1 day ago
Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full timeJob Description">We're looking for a seasoned Delivery Manager to join our customer success team and drive the delivery of high-quality services to our largest customers.In this role, you will work closely with our account management team to ensure seamless delivery of services and exceed customer expectations.Your responsibilities will include:Leading the...
-
Project Service Manager
2 days ago
Copenhagen, Copenhagen, Denmark Bella Center Copenhagen Full timeProject Service Manager Job Summary:We are seeking a highly skilled Project Service Manager to join our team at Bella Center Copenhagen. The successful candidate will be responsible for managing projects from initial meetings through invoicing, while ensuring all specifications align with our service capabilities.Responsibilities:Manage projects from initial...
-
Service Delivery Manager
1 day ago
Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full timeAbout PARETO SECURITIES AS">We are a leading provider of digital infrastructure solutions, dedicated to delivering critical services to major companies worldwide.Our customer success team is seeking an experienced Delivery Manager to join our ranks and drive the success of our largest customers.In this role, you will be part of a highly skilled team...
-
Service Project Manager
7 days ago
Copenhagen, Copenhagen, Denmark NKT AS Full timePosition OverviewWe are seeking a highly skilled and experienced Service Project Manager to join our team in Denmark. As a key member of our Service & Installation team, you will be responsible for the preparation, execution, documentation, and commercial handling of operational service jobs.Your primary focus will be on delivering high-quality projects that...
-
Contract Management Lead
5 days ago
Copenhagen, Copenhagen, Denmark IPS-Integrated Project Services Full timeWe are looking for an experienced Contract Management Lead to join our team at IPS-Integrated Project Services. As a key member of our operations department, you will oversee and direct activities associated with corporate and project-related procurement and contracts administration.The successful candidate will be responsible for coordinating and monitoring...
-
Senior Project Manager
5 days ago
Copenhagen, Copenhagen, Denmark IPS-Integrated Project Services Full timeJob OverviewWe are seeking a Senior Project Engineer to join our team at IPS-Integrated Project Services. As a key member of our engineering team, you will provide technical support to project managers and directors.Responsibilities:Develop a deep understanding of prime contract requirements and apply this knowledge to project activities.Coordinate review...
-
Project Manager, Service
1 week ago
Copenhagen, Copenhagen, Denmark NKT AS Full timeCategory: Project Management & ExecutionLocation: Broendby, DKWould you like to be responsible for high-voltage cable service and installation projects? Would you enjoy unfolding your collaboration and leadership skills by working closely with our Jointer team and customers to ensure projects are delivered with high quality, timely, and safely? Then we...
-
Project Manager, Service
5 days ago
Copenhagen, Copenhagen, Denmark NKT AS Full timeCategory: Project Management & Execution Location: Broendby, DK Would you like to be responsible for high-voltage cable service and installation projects? Would you enjoy unfolding your collaboration and leadership skills by working closely with our Jointer team and customers to ensure projects are delivered with high quality, timely, and safely? Then we...
-
Facilities and Services Manager
4 hours ago
Copenhagen, Copenhagen, Denmark Lenus Full timeOverview This role is part of The Workplace Experience team within our global People and Culture department. Our team is dedicated to creating an engaging, inclusive, productive environment for employees, guests, and coaches alike. Key Responsibilities: Facility Maintenance: Ensure the cleanliness and organization of our workspace, including shared areas and...