Pre-Sales Engineer

2 months ago

København, Denmark Heimdal Security Full time

We are Heimdal and cybersecurity is our passion. Join us in an internationally expanding business, leading the fight against cybercrime

We have been praised by the FBI and are winners of multiple awards, most recently the "Cloud Based Solution of the Year" at the 2023 Network Computing Awards and "Risk Management Award" at the Security Excellence Awards and 7 () awards in the G2 Fall report, such as "Best Support for Mid-Market", "High Performer in the EDR, Endpoint Management, and Antivirus categories" and "Highest User Adoption in the EDR category".

When joining Heimdal, you will embark on a thrilling ride in a fast-growing cybersecurity business, where we believe that the team is the cornerstone of what we do tomorrow. We are leading the fight against cybercrime, developing new technologies and providing intelligence to protect over 15,000 companies worldwide against cybercriminal attacks and data security breaches.

The Role:

We’re looking for a highly motivated and knowledgeable Pre-Sales Engineer to join our dynamic team and play a crucial role in our customer engagement process. You will be a key technical advisor and product advocate for our cybersecurity solutions. You will work closely with the sales teams, both in the Nordics as well as globally, by actively assisting in the sales cycle, understand customer requirements and provide solutions to solve complex business challenges.

Your role will involve leading product demonstrations, technical presentations, and collaborating with customers and partners to ensure a seamless pre-sales experience.

You will be based out of our Copenhagen office, and report to Robertino, our Head of Pre-Sales Engineering.

Key Responsibilities:
  1. Product Demonstration: Conduct compelling product demos, technical presentations, and proof-of-concept (POC) sessions to showcase how our solutions meet the customer’s security requirements.
  2. RFP & RFI Support: Assist in responding to Requests for Proposal (RFPs) and Information (RFIs) by providing detailed technical content and insights.
  3. Technical Troubleshooting: Address and resolve technical challenges during pre-sales engagement, ensuring successful outcomes.
  4. Customer Training: Provide technical training sessions for customers on the functionality, setup, and configuration of our products.
  5. Collaboration: Work closely with the sales, product, and engineering team to communicate customer feedback and contribute to product enhancements.
  6. Stay Updated: Keep up with the latest trends in cybersecurity, industry regulations, and emerging technologies to position our solutions effectively.
What You Bring to the Team:
  1. Bachelor’s degree in Computer Science, Information Technology, Engineering or related field (or equivalent experience)
  2. Fluent in English and Danish.
Experience:
  1. 3-5 years of experience in a Pre Sales Engineer, Solutions Engineer, or Technical Consultant role, preferably in the cybersecurity space
  2. Strong knowledge of cybersecurity products, services, and solutions (firewalls, SIEM, endpoint protection, intrusion detection/prevention, etc.)
  3. Proven experience delivering technical presentations and solution design to both technical and non-technical audiences.
Technical Skills:
  1. Hands-on experience with cybersecurity tools and technologies
  2. Familiarity with network security, vulnerability management, threat intelligence and cloud security architectures
  3. Ability to quickly grasp and explain complex technical concepts
  4. Knowledge of compliance standards such as GDPR, NIS2, etc.
Soft Skills:
  1. Excellent communication and presentation skills
  2. Strong problem-solving abilities and customer-focused mindset
  3. Ability to work well independently and collaboratively in a fast-paced environment
  4. Exceptional organizational skills.
What we offer:
  1. An attractive commission model
  2. Additional company-paid days off ("Personal Day" and "Seniority Days")
  3. Pension scheme
  4. LinkedIn Learning subscription
  5. International environment in a dynamic, fast-growing company
  6. Opportunity to work with leading cybersecurity technologies and solutions
  7. A fun and flexible working environment
Our Mission

We are leading the fight against cybercrime and protecting the operational integrity of all midmarket and lower enterprise companies.

Our Culture

We believe in hiring the best and the brightest while cultivating a culture of collaboration and execution. We are Dedicated, Innovative, and Humble. As in devoted and passionate about our work and what we do. We seek to optimize, improve, and challenge status quo. We are open-minded to new ideas and to feedback, and we know success comes from hard work.

We are committed to constantly create an environment where each individual has the opportunity to grow, personally and professionally. We have a strong sense of unity and togetherness, and having fun together is a key element at Heimdal.

See what Peter, our Sales Enablement Partner, has to say about Heimdal here:

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to gender, race, color, disability, religion, marital status, family or parental status.

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